Insurance Claims Handler

Placements24; United States; Hybrid; USD 15,000 - 22,000; Full time

Benefits offered by this job

Competitive salary

Hybrid work model

Health insurance

Retirement plan

Professional development

Job summary

Placements24 is hiring an Insurance Claims Handler in Randburg. You will manage a caseload from notification to closure, assess damages, gather evidence, and negotiate settlements within authority limits, while maintaining accurate records in the company system.

The role combines office collaboration with remote work, requires strong communication skills, attention to detail, and proficiency with claims management software.

Qualifications

• Previous experience in an insurance claims handling or processing role.
• Good understanding of insurance principles and policy wordings.
• Strong administrative and organizational skills with a keen eye for detail.
• Excellent written and verbal communication abilities.
• Proficiency in using claims management software and standard office tools.
• Ability to work effectively both independently and as part of a team, adaptable to a hybrid work model.

Responsibilities

• Receive and log new insurance claims, ensuring all necessary documentation is obtained.
• Assess the validity of claims against policy terms and conditions.
• Communicate effectively with claimants, providing updates and explaining the claims process.
• Investigate claims, which may involve gathering evidence, obtaining reports, and appointing assessors.
• Calculate and authorize claim settlements within defined authority limits.
• Maintain accurate and comprehensive records of all claims activities on the company system.

Skills

Claims handling

Policy knowledge

Administrative skills

Communication skills

Tech proficiency

Teamwork

Tools

Claims management software

Job description

About the Role

Our client is seeking a detail-oriented and proactive Insurance Claims Handler to join their team in Randburg . This role is integral to the efficient processing and resolution of insurance claims, ensuring policyholders receive timely and fair settlements. You will manage a caseload of claims, from initial notification through to closure, liaising with claimants, assessing damages, and negotiating settlements within established guidelines. Working in a hybrid capacity, you will balance office-based collaboration with remote work flexibility. This position offers a rewarding career path within the insurance industry for an individual committed to accuracy and excellent service.

Key Responsibilities

• Receive and log new insurance claims, ensuring all necessary documentation is obtained.
• Assess the validity of claims against policy terms and conditions.
• Communicate effectively with claimants, providing updates and explaining the claims process.
• Investigate claims, which may involve gathering evidence, obtaining reports, and appointing assessors.
• Calculate and authorize claim settlements within defined authority limits.
• Maintain accurate and comprehensive records of all claims activities on the company system.

Requirements

• Previous experience in an insurance claims handling or processing role.
• Good understanding of insurance principles and policy wordings.
• Strong administrative and organizational skills with a keen eye for detail.
• Excellent written and verbal communication abilities.
• Proficiency in using claims management software and standard office tools.
• Ability to work effectively both independently and as part of a team, adaptable to a hybrid work model.

Benefits

• Competitive annual salary and potential for performance bonuses.
• Hybrid working model providing flexibility for both office and remote work.
• Comprehensive health insurance and retirement savings plan.
• Opportunities for professional development and further qualifications.
• A collaborative team environment fostering professional growth in Randburg .