Insurance Claims Handler - Motor

Placements24; United States; Hybrid; USD 11,000 - 20,000; Full time

Benefits offered by this job

Hybrid work model

Career development opportunities

Job summary

Placements24 is seeking an Insurance Claims Handler for motor vehicle claims in Paarl, offering a hybrid work arrangement from home and office. You will manage end-to-end claims, assess validity, coordinate with assessors and repairers, and ensure fair settlements.

You should have proven motor claims experience, knowledge of motor policies, and strong customer service and organizational skills. Proficiency with claims software and attention to detail are essential.

Qualifications

• Proven experience in handling motor insurance claims.
• Understanding of motor vehicle policies and repair processes.
• Strong organization to manage multiple claims.
• Excellent customer service and communication.
• Proficiency with claims management software and standard office apps.
• Attention to detail and fraud detection abilities.

Responsibilities

• Receive, register, and assess motor insurance claims for validity and coverage.
• Gather documentation: police reports, repair quotes, witness statements.
• Communicate claim status updates to policyholders and third parties.
• Appoint and manage external service providers (assessors, repair workshops).
• Authorize payments within delegated authority.
• Identify potential fraudulent claims and escalate for investigation.

Skills

Motor claims experience

Insurance policies knowledge

Organizational skills

Customer service

Claims software

Attention to detail

Fraud detection

Communication skills

Tools

Claims management software

MS Office

Job description

About the Role

Our client is seeking a dedicated and efficient Insurance Claims Handler specializing in motor vehicle claims to join their team in Paarl . This role is vital for managing the end-to-end claims process for policyholders involved in vehicle accidents. You will assess claim validity, coordinate with assessors and repairers, and ensure prompt and fair settlements. This hybrid role offers the flexibility to work from home and the office in Paarl , allowing for effective management of your caseload while maintaining team collaboration and access to necessary resources.

Key Responsibilities

• Receive, register, and assess motor insurance claims for validity and coverage.
• Gather necessary documentation, including police reports, repair quotes, and witness statements.
• Communicate claim status updates to policyholders and relevant third parties regularly.
• Appoint and manage external service providers such as assessors and repair workshops.
• Authorize payments for approved claims and repair work within delegated authority.
• Identify potential fraudulent claims and escalating for further investigation.

Requirements

• Proven experience in handling motor insurance claims .
• Solid understanding of motor vehicle insurance policies, repair processes, and industry practices.
• Strong organizational skills with the ability to manage multiple claims concurrently.
• Excellent customer service and communication abilities.
• Proficiency in claims management software and standard office applications.
• A keen eye for detail and the ability to detect inconsistencies or potential fraud.

Benefits

• Competitive salary and performance-related incentives.
• Comprehensive medical aid and retirement fund benefits.
• Opportunities for professional development within the insurance sector.
• Hybrid work model to support a balanced lifestyle.
• A collaborative team environment focused on service excellence.