Underground Fiber Technician - Install & Troubleshoot

ON TRAC COMMUNICATIONS; Leesville (LA); On-site; USD 27,552 - 46,838; Full time

Benefits offered by this job

Medical insurance

Dental/Vision

Paid Time Off

Job summary

On Trac Communications, LLC seeks an Underground Fiber Broadband Technician to install fiber drops and splice to homes/offices using underground methods. You will be punctual, communicate proactively, and provide respectful, patient explanations to ensure a best-in-class customer experience.

The role requires hands-on use of test equipment, reading work orders, and a willingness to work evenings or weekends in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• 1+ year of prior cable installation experience preferred.
• Strong computer, network, and electronics skills; tablet apps.
• Excellent communication; explain technical info clearly.
• Knowledge and experience with hand tools and wiring/cabling.
• Ability to use test equipment and interpret results.
• Able to analyze problems and solve with minimal supervision.
• Strong customer service orientation.
• Positive, solutions-oriented attitude with task prioritization.
• Valid driver’s license; insurable under company policy.
• Background check required; safety-sensitive position; testing.
• Ability to work some evenings and/or weekends.

Responsibilities

• Install broadband internet to homes/offices; test & troubleshoot.
• Answer homeowner questions clearly and patiently.
• String/pull cables between poles/underground for signal quality.
• Use test equipment to ensure signal strength.
• Process work orders before heading out with required tools.
• Review work orders and photos for quality before leaving.
• Maintain company vehicle interiors/exteriors; report issues.
• Follow driving/safety laws and company policies.
• Other duties as assigned.

Skills

Cable installation

Customer service

Test equipment use

Tablet/app usage

Communication skills

Problem solving

Education

High school diploma or equivalent

Tools

Hand tools & wiring

Test equipment

Job description

On Trac Communications, LLC seeks an Underground Fiber Broadband Technician to install fiber drops and splice to homes/offices using underground methods. You will be punctual, communicate proactively, and provide respectful, patient explanations to ensure a best-in-class customer experience.

The role requires hands-on use of test equipment, reading work orders, and a willingness to work evenings or weekends in a fast-paced environment.