Broadband Underground Technician

ON TRAC COMMUNICATIONS; Leesville (LA); On-site; USD 27,552 - 46,838; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

AD&D insurance

Paid Time Off

Job summary

On Trac Communications, LLC is hiring broadband underground technicians in Leesville, LA. The role involves installation, maintenance and repair of buried drop conduits and fiber optic cables at customer sites. You will communicate with subscribers and supervisors and ensure a high-quality customer experience.

Qualifications include a high school diploma, basic hand tools, and strong communication skills. Training is provided; some evenings/weekends may be required.

Qualifications

• High school diploma or equivalent required.
• 1+ year of cable installation experience preferred.
• Excellent communication skills to convey technical information clearly.

Responsibilities

• Operate equipment and install conduits and fiber cables.
• Restore work sites to original condition after completion.
• Test, troubleshoot, and resolve issues during installation and maintenance.
• Maintain safety and follow OSHA guidelines.

Skills

Communication skills

Customer service

Problem solving

Attention to detail

Education

High school diploma or equivalent

Tools

Hand tools

Wiring/cabling

Job description

Job Details

• Job Location: Swyft Fiber - Leesville, LA 71446
• Salary Range: $20.00 - $25.00 hourly
• Job Category: Telecommunications
• Position: Broadband Underground Technician

Pay Ranges

• Technician I – Pay Range: $20.00 - $25.00 per hour
• Technician II – Pay Range: $25.00 - $29.00 per hour
• Technician III – Pay Range: $29.00 - $34.00 per hour

Company Description

On Trac Communications is a privately held company that provides end to end labor solutions for the Fiber Broadband Industry. We provide design and engineering services, aerial and underground construction, in-home fulfillment installations and 24/7 service and maintenance. Our client coverage area is nationwide, and we partner with municipalities, cooperatives, cities, and private ISPs. We emphasize quality, urgency, image, customer experience, and safety through local community partnerships. Working with us means working hard, working collaboratively, and working respectfully in every interaction. We are growing and hope you'll grow with us. Our company offers competitive wages, benefits, training, and a supportive environment in which to learn, grow, and advance your career. After all, if our employees and customers succeed, then so do we.

We are currently hiring full-time technicians with competitive wages and benefits. No experience required – we'll provide paid training. Our technicians have the opportunity to advance and further develop their skills and careers.

Position Overview

The Broadband Underground Technician is responsible for the installation, maintenance, and repair of buried drop conduits and fiber optic cables to customers' homes and businesses. The Technician should always be punctual, proactively communicate with subscribers and supervisors, be prepared to accomplish varying tasks, and provide respectful, patient, and thorough explanations of the services installed to ensure a best-in-class customer experience.

Essential Duties & Responsibilities

• Operate vibrating plow, trencher, stick bore, digging with shovels and other equipment.
• Ensure work sites are restored to the same condition upon job completion as it was before starting.
• Safely transport, secure, handle, and install conduits, fiber cable reels, pedestals, vaults, and equipment.
• Read and interpret network maps, plats, prints and other documents.
• Test, troubleshoot, and resolve issues during installation and maintenance work.
• Thoroughly and patiently answer all questions from subscribers or neighbors when necessary.
• Maintain a safe worksite to ensure the safety of crew members, the public, and underground utilities.
• Understand utility locate markings, safe clearances, and procedures for potholing existing utilities.
• Understand and follow OSHA and Company safety requirements while completing tasks.
• Maintain vehicle and equipment and conduct routine inspections to ensure safe operation.
• Maintain a clean interior/exterior of vehicles/equipment, with daily, weekly and monthly inspections.
• Adhere to safe driving practices and follow Company standards, and state and local laws.
• Other responsibilities or duties as assigned.

On Trac Communications, LLC offers competitive benefits including medical, dental, vision, life, AD&D insurance, Paid Time Off, and more.

Qualifications

• High school diploma or equivalent required.
• 1+ year of previous cable installation experience preferred.
• Excellent communication skills are required; ability to clearly, professionally, and effectively communicate technical information to a diverse audience.
• Knowledge and experience with hand tools and wiring/cabling required.
• Ability to analyze and identify problems and quickly solve issues with minimum supervision.
• Strong customer service orientation.
• Positive, solutions-oriented attitude with strong analytical, and problem-solving skills; ability to organize and prioritize tasks to completion in a fast-paced environment while ensuring meticulous attention to detail and accuracy.
• Current valid driver’s license and ability to remain insurable under the vehicle liability policy.
• The selection process includes a comprehensive background investigation.
• This is a safety sensitive position and employees in this position are subject to Controlled Dangerous Substance (CDS) and Alcohol testing.
• Ability to work some evenings and/or weekends preferred.

Physical Requirements

• Prolonged periods sitting, standing, operating, and working with technical equipment and tools.
• Ability to drive a vehicle for extended periods of time.
• Must be able to work in a non-climate-controlled environment & inclement weather.
• Ability to utilize hand tools, identify wire size/color and accurately utilize measuring devices.
• Ability to complete tasks with small components and wires.
• Ability to work from heights such as bucket trucks and ladders.
• Must be able to perform physical activities that require considerable and sustained use of your arms, legs, and moving your entire body, such as climbing, lifting, balancing, walking, stooping, sitting, standing, lifting/handling of materials up to 75lbs, and safely negotiating elevated work and small spaces; must be able to wear required PPE.

All candidates interested in employment with On Trac Communications, LLC must be legally authorized to work in the United States. On Trac Communications, LLC does not offer sponsorships for current or future employment visas (e.g., H–B1 employment visas).

On Trac Communications, LLC provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.