Dycom Industries, Inc. in Charlotte, NC, is seeking a Supervisor Telecom Construction Underground to lead FTTH installation technicians in the field. You will mentor, coordinate scheduling, and support the Project Manager on large-scale underground fiber projects. The role requires at least 1 year fiber optic experience, supervisory experience a plus, and a strong focus on safety and customer service. We offer competitive pay, benefits, and growth opportunities.
Qualifications
Minimum of 1 year fiber optic or cable installation experience.
Prior supervisory experience is a plus.
Strong customer service skills and teamwork.
Ability to work a flexible schedule.
Responsibilities
Supervise FTTH in-home and SMB installation technicians
Coach, counsel, and evaluate performance of field staff
Coordinate scheduling and assist dispatch with daily routing
Identify problem areas and communicate solutions to the Project Manager
Develop procedures and implement them to better organize the team/department
Assign duties and scope of authority to technicians
Assist in recruitment and training efforts
Assist in warehousing and logistics support as needed
Skills
Fiber optic installation experience
Supervisory experience
Customer service experience
Team player
Education
High School Diploma or GED
Job description
Dycom Industries, Inc. in Charlotte, NC, is seeking a Supervisor Telecom Construction Underground to lead FTTH installation technicians in the field. You will mentor, coordinate scheduling, and support the Project Manager on large-scale underground fiber projects. The role requires at least 1 year fiber optic experience, supervisory experience a plus, and a strong focus on safety and customer service. We offer competitive pay, benefits, and growth opportunities.