Unarmed Security Shift Supervisor (Part-Time) – Lead & Protect

Allied Universal; Cleveland (OH); On-site; USD 32,000 - 34,000; Part time

Benefits offered by this job

Medical, dental, vision insurance

Company retirement plans

Seven holidays paid at time and a half

Job summary

Allied Universal is seeking a part-time Shift Supervisor - Unarmed for a high-profile client in Cleveland, OH. You will supervise security officers, manage shift operations, and ensure compliance with post orders and client requirements.

The role emphasizes emergency response, staff scheduling, reporting, and coordination with management. A strong customer service mindset and solid communication skills are essential.

Qualifications

• High school diploma or equivalent
• Licensing requirements may be required by state/local laws
• Current and valid driver’s license
• One of: Associate’s degree or higher, active-duty military service, auxiliary police or police cadets
• Two+ years of verifiable work experience showing customer service, poise under pressure, and reporting abilities
• Ability to understand and apply written and verbal orders and to compose reports
• Strong communication and organizational skills
• Proficiency with Microsoft Office applications
• Ability to coach, mentor, and motivate others
• Excellent teamwork and analytical thinking

Responsibilities

• Make emergency notifications as necessary per site Post Orders
• Provide direction and instruction to subordinates
• Cross-train officers for versatility
• Make productivity and cost reduction recommendations
• Develop security surveys and post orders
• Oversee staffing, scheduling, and on-site training
• Ensure required training and screening elements are met
• Maintain overtime at minimum or as designated
• Conduct site inspections to ensure contract compliance
• Prepare incident reports and support security surveys

Skills

Excellent customer service skills

Poise under pressure

Oral and written communication

Planning and organizing

Microsoft Office applications

Problem solving

Coaching and mentoring

Active listening

Teamwork

Data interpretation

Education

Associate’s degree or higher

Military service in active-duty or National Guard

Auxiliary police or police cadets

Tools

Microsoft Office

Job description

Allied Universal is seeking a part-time Shift Supervisor - Unarmed for a high-profile client in Cleveland, OH. You will supervise security officers, manage shift operations, and ensure compliance with post orders and client requirements.

The role emphasizes emergency response, staff scheduling, reporting, and coordination with management. A strong customer service mindset and solid communication skills are essential.