Unarmed Security Guard

NeighborHealth

Boston, Northern (MA, KY)

On-site

USD 38,000 - 52,000

Full time

9 days ago

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Benefits offered by this job

Medical & Dental

Life Insurance

Parking

401K

Educational Assistance

Paid Holidays

Job summary

NeighborHealth in Boston is seeking a Full-time Public Safety Officer to patrol a healthcare campus, monitor entrances, verify credentials, and respond to emergencies. You will enforce policies, assist staff and patients, and coordinate with responders to maintain a safe environment.

Qualifications include a high school diploma or GED, CPR/First Aid certification, and strong communication skills. Experience in healthcare security is preferred.

Qualifications

High school diploma or GED is required.
CPR and First Aid certification is required.
Previous security experience, preferably in a healthcare setting, is preferred.

Responsibilities

Patrol assigned areas of the healthcare facility on foot to ensure safety and security.
Monitor entrances, exits, parking areas, and sensitive/restricted areas.
Control access by verifying identification and visitor credentials.
Respond promptly to alarms, emergencies, and incidents, including disturbances or medical emergencies.
De-escalate conflicts using calm and professional communication.
Write clear and detailed incident and daily activity reports.
Assist staff, patients, and visitors with directions and general inquiries.
Enforce facility policies and procedures in a respectful and professional manner.
Coordinate with local law enforcement or emergency responders when necessary.
Monitor CCTV systems and other security equipment.

Skills

Conflict resolution

Situational awareness

Observation skills

Professional demeanor

Customer service

Team collaboration

Education

High school diploma or GED

CPR and First Aid certification

Healthcare security experience (preferred)

Tools

Report writing software

Monitoring systems

Job description

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center! As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities. Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!

Time Type: Full time. Department: Public Safety. All Locations: 10 Gove Street – Taylor Building

Key Responsibilities:

Patrol assigned areas of the healthcare facility on foot to ensure safety and security
Monitor entrances, exits, parking areas, and sensitive/restricted areas
Control access by verifying identification and visitor credentials
Respond promptly to alarms, emergencies, and incidents, including disturbances or medical emergencies
De-escalate conflicts using calm and professional communication
Write clear and detailed incident and daily activity reports
Assist staff, patients, and visitors with directions and general inquiries
Enforce facility policies and procedures in a respectful and professional manner
Coordinate with local law enforcement or emergency responders when necessary
Monitor CCTV systems and other security equipment

Skills & Competencies:

Conflict resolution and de-escalation skills
Situational awareness
Strong observation skills
Professional demeanor
Customer service orientation
Team collaboration

Qualifications:

High school diploma or GED required
CPR and First Aid certification required
Previous security experience, preferably in a healthcare setting, preferred
Strong interpersonal and communication skills
Ability to remain calm and professional in high-stress situations
Ability to stand and walk for extended periods
Basic computer skills for report writing and monitoring systems
Clean background check and drug screening required

Work Environment & Physical Requirements:

Hospital or healthcare campus setting
Requires walking, standing, and occasional lifting (up to 25 lbs)
May include evenings, weekends, and holiday shifts
Exposure to sensitive and emotional situations common in healthcare environments

EEO & Accommodation Statement:

NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic.

E-Verify Program Participation Statement:

NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

There’s a reason NeighborHealth (formerly East Boston Neighborhood Health Center) is ranked as one of the "Top Places to Work" by The Boston Globe. It's because we're committed to maintaining a supportive and welcoming environment — for both our employees and our patients — that reflects our mission and culture.

We are proud to offer benefits that support you inside and outside of work. We strive to offer a variety of schedules, a diverse and inclusive workforce, and a patient-driven purpose that supports our local community. Additionally, we utilize our Education & Training Institute as a resource for our large employee workforce who seek to broaden their skill base and advance their careers.

We hope you consider joining our team!

Benefits: