Unarmed Security & Customer Service Officer (Patrol)

Allied Universal

Sterling (VA)

On-site

USD 28,000 - 37,000

Full time

40 hours ago

Be an early applicant

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Benefits offered by this job

Smart Tools

Career Growth

Health benefits

Perks Program discounts

Job summary

Allied Universal in Sterling, VA is seeking a Security Officer Customer Service Unarmed Patrol to safeguard tenants and visitors at a commercial real estate location. You will perform routine and random patrols, monitor access points, and respond to incidents with professional reporting to clients and leadership.

The position emphasizes a welcoming environment, adherence to site procedures, and background/drug screening as part of employment.

Qualifications

Customer service experience is preferred.
Be at least 18 years of age for unarmed roles; 21+ for armed roles.
Possess a high school diploma or equivalent.
Background check in accordance with laws.
Background with criminal histories considered per law.
Drug screen as a condition of employment.
Licensing requirements may be required by state/local laws.
A valid driver’s license required for driving positions only.

Responsibilities

Provide customer service to tenants, visitors, contractors, and employees by carrying out site-specific procedures and access-control protocols.
Conduct regular and random unarmed patrols of building interiors, exterior grounds, parking areas, loading docks, and perimeter areas.
Monitor access points, verify visitor/contractor authorization, and report suspicious activity or maintenance issues.
Respond to incidents and alarms calmly and coordinate with site contacts and emergency responders.
Prepare clear activity reports and maintain professional communication with clients and Allied Universal leadership.