Unarmed Retail Security Patrol - Customer Focus & Growth

Allied Universal; Kahului (HI); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal is seeking a Security Officer Patrol Incidents in Kahului, HI to safeguard shoppers, tenants, and staff at a retail location. You will patrol assigned areas, deter incidents, and provide exceptional customer service within a welcoming environment.

The role requires 2+ years in security, with unarmed duties and calm incident response. This is a full-time position with a daytime-to-nighttime schedule and competitive pay.

Qualifications

• Two years of security-related experience required.
• Customer service experience preferred.
• Guard card or license preferred.
• CPR certification preferred.
• State/municipal security license preferred.
• Minimum age 18 for unarmed roles; 21+ for armed roles.

Responsibilities

• Provide customer service to shoppers, tenants, visitors, and staff by following site procedures and emergency response if needed.
• Conduct regular patrols of retail common areas, parking lots, and perimeters to deter incidents and identify security concerns.
• Respond to incidents calmly, document findings, and coordinate with management or emergency services as required.
• Monitor access points and report maintenance issues, hazards, and policy violations to site management or Allied Universal leadership.
• Prepare accurate incident reports and communicate clearly with supervisors and retail personnel.

Skills

Customer service

Security experience

CPR certification

Education

High school diploma or equivalent

Tools

Guard license

Job description

Allied Universal is seeking a Security Officer Patrol Incidents in Kahului, HI to safeguard shoppers, tenants, and staff at a retail location. You will patrol assigned areas, deter incidents, and provide exceptional customer service within a welcoming environment.

The role requires 2+ years in security, with unarmed duties and calm incident response. This is a full-time position with a daytime-to-nighttime schedule and competitive pay.