Unarmed Retail Security Officer - Patrol & Customer Care

Allied Universal; New York (NY); On-site; USD 40,000 - 42,000; Full time

Benefits offered by this job

Smart tools access

Career growth

Medical/dental/vision insurance

Exclusive perks program

Job summary

Allied Universal, North America’s leading security and facility services company, seeks a full-time Unarmed Patrol Loss Prevention officer in New York, NY. You will monitor assigned areas, deter incidents, support access control, and deliver excellent customer service.

As a Patrol Officer, you will communicate professionally with guests and team members, respond to routine concerns, and document incidents for leadership and management review.

Qualifications

• Minimum requirements include loss prevention experience and customer service background.
• State, county, or city-issued security license preferred.
• Access control and badge experience preferred.
• Must be at least 18 years old for unarmed roles; 21+ for armed roles.

Responsibilities

• Provide customer service to customers, team members, and visitors by carrying out security-related procedures and location policies.
• Respond to incidents and concerns in a calm, professional manner.
• Conduct regular patrols of the store, entryways, parking areas, and surrounding perimeter.
• Monitor access points and observed activity to deter unauthorized behavior and report issues.
• Document incidents and patrol activities and communicate to leadership.

Skills

Customer service experience

Loss prevention experience

Education

High school diploma or equivalent

Guard card or security license

Job description

Allied Universal, North America’s leading security and facility services company, seeks a full-time Unarmed Patrol Loss Prevention officer in New York, NY. You will monitor assigned areas, deter incidents, support access control, and deliver excellent customer service.

As a Patrol Officer, you will communicate professionally with guests and team members, respond to routine concerns, and document incidents for leadership and management review.