Ultrasonic Testing Field Service Engineer - Global Travel

Hexagon Manufacturing Intelligence

Town of Skaneateles (NY)

On-site

USD 80,000 - 120,000

Full time

14 days+

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Job summary

Hexagon Manufacturing Intelligence seeks an UT Service Engineer to install, calibrate, and maintain Ultrasonic Testing systems, delivering on-site and remote support while building strong customer relationships.

You will perform preventive maintenance, health checks, diagnostics, and participate in upgrades, with travel ranging domestically and internationally as needed. A strong teamwork mindset and commitment to safety are essential.

Qualifications

Bachelor's degree in Engineering, Physics, Electronics, Mechanical, Electrical, Instrumentation, or related discipline.
Hands-on experience with electrical, mechanical, electromechanical, or industrial systems.
Strong troubleshooting and analytical skills.
Excellent customer service and communication.
Ability to work independently.
Strong organisational skills.
Valid driver's licence.
Valid passport or ability to obtain one.
Willingness to travel extensively, including internationally.
Commitment to safety and quality.

Responsibilities

Install, commission, calibrate, inspect, maintain, and repair Ultrasonic Testing (UT) systems and associated equipment.
Perform preventative maintenance and annual equipment certifications.
Diagnose mechanical, electrical, software, automation, and UT equipment issues.
Conduct equipment health assessments and recommend improvements.
Support upgrades, retrofits, and modernization projects.
Participate in commissioning and customer acceptance activities.
Serve as the primary technical contact during field service activities.
Deliver remote and on-site technical support.
Build long-term customer relationships.
Provide operator and maintenance training.
Identify lifecycle support opportunities.
Resolve customer issues promptly.
Complete service reports, calibration certificates, and technical documentation.
Maintain equipment history and service records.
Escalate complex issues appropriately.
Share technical knowledge globally.
Comply with health, safety & quality policies.
Conduct service safely.
Maintain tools and assets.
Participate in ongoing training.
Develop expertise across inspection technologies.
Support new product introductions.
Provide feedback to improve products and service.