Ultrasonic Field Service Engineer — Hands-On Travel

HERRMANN ULTRASONICS INC; Downers Grove (IL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health plans

401(k)

Paid holidays and vacation

Performance bonus

Job summary

Herrmann Ultrasonics Inc. is seeking a Field Service Engineer (Ultrasonic Engineer) based in Bartlett, IL. You will provide technical expertise to customers, plan and document commissioning, and conduct factory and site acceptance testing while training customer personnel.

The role includes on-site and remote support, emergency/stand-by service, and travel across the USA, Canada, and Mexico. 1–3 years of mechanical/electrical service experience and an engineering-related degree are preferred.

Qualifications

• Responsible for providing technical expertise to our customers.
• Planning, implementation and documentation of machine and equipment commissioning.
• Execute Factory Acceptance Testing, Site Acceptance Testing and customer personnel training.
• Providing technical support to our customers including phone/email support, on-site, and in-house customer visits.
• Assuming emergency and stand-by services including provision of shipping and/or delivery of spare parts.
• Assisting with technical trainings and customer seminars.
• At least 1-3 years of mechanical and electrical service experience.
• Electrical experience with high/low voltage circuits and ability to read electrical schematics.
• Basic theoretical knowledge in electrical and mechanical engineering principles.
• Willingness to travel within the USA, Canada and Mexico.
• Excellent communications skills and motivated to build long term relationships with customers and colleagues.

Responsibilities

• Providing technical expertise to customers and supporting diagnostic efforts.
• Planning and documenting machine and equipment commissioning.
• Conducting Factory Acceptance Testing and Site Acceptance Testing; training customer personnel.
• Offering phone, email, on-site and in-house support to customers.
• Managing emergency and stand-by service arrangements including spare parts shipments.
• Assisting with technical trainings and customer seminars.

Skills

Customer communication

Electrical schematics

Mechanical service

Travel readiness

Education

Associates degree in engineering or equivalent experience

Job description

Herrmann Ultrasonics Inc. is seeking a Field Service Engineer (Ultrasonic Engineer) based in Bartlett, IL. You will provide technical expertise to customers, plan and document commissioning, and conduct factory and site acceptance testing while training customer personnel.

The role includes on-site and remote support, emergency/stand-by service, and travel across the USA, Canada, and Mexico. 1–3 years of mechanical/electrical service experience and an engineering-related degree are preferred.