UKG Scheduling Systems Analyst

O2 Technologies,Inc; Redwood City (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

O2 Technologies,Inc is seeking a data-driven specialist to optimize workforce management processes, translate scheduling requirements, and analyze operational data. The role involves dashboard development and visualization to support fleet operation scheduling and parameter tuning.

The candidate will work with tools like UKG Advanced Scheduling, Looker, Tableau, and Databricks, leveraging Python and Pandas for data analysis.

Qualifications

• Bachelor's Degree in Data Science or related field.
• Experience with workforce management systems and scheduling.
• Strong data analysis and visualization skills.
• Experience with autonomous transportation or fleet operations is a plus.

Responsibilities

• Optimize workforce management processes.
• Translate scheduling requirements to actionable parameters.
• Analyze operations data and produce reports.
• Develop and visualize dashboards for stakeholders.
• Tune schedule generation parameters for efficiency.
• Support fleet operation scheduling.

Skills

Scheduling expertise

Data analysis

Dashboard visualization

Communication

Education

Bachelors in Data Science

Tools

UKG Advanced Scheduling

Looker

Tableau

Databricks

NICE WFM

Python

Pandas

Excel

Job description

• Workforce Management Process Optimization
• Scheduling Requirements Translation
• Operational Data Analysis & Reporting
• Dashboard Development & Visualization
• Schedule Generation Parameter Tuning
• Fleet Operation Scheduling
• Dashboard Visualization

Key Responsibilities & Skills

• UKG Advanced Scheduling Configuration
• Workforce Management Process Optimization
• Scheduling Requirements Translation
• Operational Data Analysis & Reporting
• Dashboard Development & Visualization
• Schedule Generation Parameter Tuning
• Fleet Operation Scheduling
• Dashboard Development
• Dashboard Visualization

Technical Skills

• UKG Pro Workforce Management (Advanced Scheduling)
• Looker / Tableau / Databricks
• NICE Workforce Management Platform
• Advanced Excel
• Python
• Pandas
• Looker
• Tableau
• Databricks

Education

Bachelor's Degree in Data Science, Statistics, Operations Research, Economics, Engineering, Business, Computer Science. Preferred: Master's in Data Science, Master's in Operations Research, MBA, Master's in Economics, Master's in Engineering.

Industry Experience

• Workforce Management
• Autonomous Transportation
• Fleet Operations
• Contact Center
• Service Operations
• Scheduling Systems