UKG Pro HRIS/WFM Analyst – Hybrid (US & Canada)

Atlanta Cheesecake Company; Saint Paul (MN); Ibrido; USD 80.000 - 105.000; Tempo pieno

Descrizione del lavoro

Dessert Holdings is seeking an HRIS (UKG) Analyst to join our St. Paul, MN corporate team on a hybrid schedule (4 days in-office, 1 day remote).

You will serve as the core SME for UKG Pro HCM/Payroll and UKG Pro WFM, handling configuration, data integrity, and ticket-based support for US and Canadian operations. The ideal candidate has hands-on experience with Pro HCM processes, WFM pay rules, accrual policies, and timeclock configurations, with a strong emphasis on data accuracy and end-user

Competenze

• Bachelor’s degree in HR, Information Systems, Business Administration, or equivalent practical experience.
• 3+ years hands-on experience administering UKG Pro (Core HR/Payroll) and UKG Pro WFM (Dimensions/Kronos).
• Experience configuring Payrules, Work Rules, Accruals, and InTouch devices within UKG WFM.
• Proven data audits and maintaining data accuracy across UKG platforms.
• Experience with US and Canadian workforce operations preferred.

Mansioni

• Manage and resolve Tier 2/Tier 3 HRIS incidents and requests via ServiceNow with SLAs.
• Configure UKG Workforce Management pay rules, work rules, overtime, shift differentials, and policy rounding.
• Administer accrual programs (PTO, sick, holiday) across US/Canada.
• Support UKG timekeeping hardware/software, including timeclocks and biometric settings.
• Conduct system audits and data validation to ensure compliance with wage and labor regulations.
• Investigate payroll/timekeeping HR data discrepancies and drive root-cause analysis.
• Collaborate with HR, Payroll, Finance, and vendors to optimize processes.
• Drive process improvements through automation, testing, upgrades, and user training.

Conoscenze

Data integrity

End-user support

Process improvement

Formazione

Bachelor’s degree in HR / Information Systems / Business Administration

Strumenti

UKG Pro

UKG Pro WFM

Timeclock devices (InTouch)

SQL queries

Descrizione del lavoro

Dessert Holdings is seeking an HRIS (UKG) Analyst to join our St. Paul, MN corporate team on a hybrid schedule (4 days in-office, 1 day remote).

You will serve as the core SME for UKG Pro HCM/Payroll and UKG Pro WFM, handling configuration, data integrity, and ticket-based support for US and Canadian operations. The ideal candidate has hands-on experience with Pro HCM processes, WFM pay rules, accrual policies, and timeclock configurations, with a strong emphasis on data accuracy and end-user