UKG Dimensions Application Analyst II

Fred Hutchinson Cancer Center (Fred Hutch); Seattle (WA); On-site; USD 98,000 - 147,000; Full time

Job summary

Fred Hutchinson Cancer Center in Seattle seeks an Application Analyst II to support UKG Dimensions cloud application across Finance, Accounting, Supply Chain, HR, and Clinical operations. You will lead configuration, testing, and change management efforts while coordinating with UKG consultants and internal teams.

The role requires strong analytical skills, solid documentation, and experience with PeopleSoft, Concur, and other systems.

Qualifications

• Bachelor's degree in computer science, information systems, business, or another related field plus 2 years of relevant experience OR 5 years of equivalent experience.
• Minimum 2 years of experience gathering and documenting requirements for system configuration.
• Minimum 1 year of systems or business analysis experience.
• Minimum 2 years of experience working with Time and Attendance and/or Scheduling systems.
• Strong UKG Dimensions knowledge and configuration expertise.
• Strong analytical skills and ability to solve complex problems.
• High degree of organization focused on continual documentation of processes and information, ensuring the continuation of knowledge and support of the system.
• Experience troubleshooting application functionality.
• Experience training end users on new technical systems.
• Excellent verbal and written communication skills.
• Excellent interpersonal skills to help end-users through learning processes.

Responsibilities

• Collaborate with operational end-users and project stakeholders to collect and interpret business requirements, write functional specifications, identify possible system enhancements, document needs, find alternatives and determine functionality to meet those requirements.
• Designs system configuration builds and tests system functionality, leading all testing efforts to ensure release deadlines are met and the system functions as intended.
• Responsible for developing and running test scripts related to specific areas for validating changes to the system, including the development of appropriate test conditions, and validating results.
• Provide functional services by acting as subject matter expert and providing input on best practices, options, risks, and impacts to other processes and systems.
• Manages application functionality including identifying and performing appropriate audits, supports payroll processing, and performs regular system maintenance.
• Identifies and helps to implement workarounds for gaps between business needs and system capabilities.
• Provide technical support, responding to, and resolving day to day production issues in a timely manner, troubleshoots solutions, escalating when needed to the Applications Manager and working with the vendor's technical team to resolve; serves as the technical point of contact.
• Identifies improvements to current system configuration, including determining the root causes of problems and solutions designed to eliminate manual work.
• Manages and opens tickets with vendor on technical issues.
• Responsible for all system documentation including documented requirements and configuration guides.
• Collaborates with other departments in support of the system, such as Human Resources, Facilities, Finance, Education/Learning Management (LMS), etc.
• Serves as a subject matter expert on clinic staff scheduling, maintaining an active knowledge of staff scheduling practices across the clinic.
• Manages assignments of training based on user type. Creates and updates training materials as needed.
• Provides training to end-users from all levels of the organization via self-service job aids, assigned LMS trainings, and live virtual sessions.
• Remains up to date on future UKG enhancements and opportunities for Fred Hutch to fully benefit from service offerings.
• Work in partnership with UKG consultants and internal teams to leverage the application to maximum potential and efficiency.
• Help implement new processes, create reports, and oversee communications and change management activities related to implementation of new processes.
• Facilitate design discussions regarding implementations and upgrades.
• Meet deadlines and exceed goals in high-pressure situations.

Skills

UKG Dimensions knowledge

Analytical skills

Documentation

End-user training

Communication skills

SQL queries

Education

Bachelor's degree in computer science / information systems / business

Tools

PeopleSoft

Concur

Censeo

Blackline

Job description

Fred Hutchinson Cancer Center in Seattle seeks an Application Analyst II to support UKG Dimensions cloud application across Finance, Accounting, Supply Chain, HR, and Clinical operations. You will lead configuration, testing, and change management efforts while coordinating with UKG consultants and internal teams.

The role requires strong analytical skills, solid documentation, and experience with PeopleSoft, Concur, and other systems.