UK Employee Relations Consultant (Contract)

Marshmallow; London (KY); On-site; USD 70,000 - 107,000; Full time

Job summary

Marshmallow is seeking an experienced Employee Relations Consultant to join our People team for an initial three-month engagement. You will manage end-to-end complex UK ER cases, help refine policies, and ensure compliant processes across locations.

You will collaborate with Compliance, Risk, and global teams to support FCA standards while training managers and embedding practical procedures in day-to-day operations.

Qualifications

• Experience independently managing complex UK employee relations cases, backed by a strong working knowledge of UK employment law.
• Experience developing ER policies and procedures, embedding them in an organisation and helping managers use them.
• Experience designing and delivering manager training that helps prevent recurring issues and unnecessary escalation.
• An understanding of ER in a regulated environment, including how FCA standards affect employee conduct and case handling.

Responsibilities

• Leading complex UK ER cases, assessing risk and judging when external legal advice is needed.
• Embedding practical procedures that turn updated policies into day-to-day ways of working.
• Strengthening case documentation and storage across locations so records are accessible for audit.
• Delivering targeted manager training informed by casework patterns to build confidence and prevent escalation.
• Partnering with People Partners and the Hungarian People team on case handling, consistent processes and FCA standards.

Skills

UK ER cases

Employment law

ER policies

Manager training

Regulated environment

Job description

Marshmallow is seeking an experienced Employee Relations Consultant to join our People team for an initial three-month engagement. You will manage end-to-end complex UK ER cases, help refine policies, and ensure compliant processes across locations.

You will collaborate with Compliance, Risk, and global teams to support FCA standards while training managers and embedding practical procedures in day-to-day operations.