UI/UX Designer Specialist II

Cloud and Things, Inc; New York (NY); On-site; USD 76,000 - 96,000; Full time

Benefits offered by this job

Opportunities to lead transformations

Public sector impact

Agile exposure

Collaborative environment

Job summary

Designer Jobs in New York, NY is seeking a UI/UX Designer Specialist II to own end-to-end UX activities for the NYS Fair Hearings program. You will partner with stakeholders and developers to deliver multi-device experiences that translate business needs into usable solutions across the delivery and support lifecycle.

In this onsite role, you will lead user research, prototyping, usability testing, and design activities for web and mobile contexts.

Qualifications

• 7+ years on complex projects with leadership as a UX Engineer.
• 7+ years UI/UX engineering across the full life cycle (wireframes, mockups, journeys, prototypes, storyboards, surveys).
• 1–2 years in Integrated Eligibility System Program across HHs in Health and Human Services.

Responsibilities

• Collaborate with team members and stakeholders to understand business goals and produce UX solutions and recommendations.
• Design, develop, and implement client-facing and internal applications aligning with NYS business needs.
• Support the application lifecycle by addressing defects and post-implementation incidents.

Skills

UX Leadership

User Research

Prototyping

Usability Testing

Multi-device Design

Tools

Adobe Creative Suite

Figma

CSS3

HTML5

JavaScript

iOS

Android

Job description

The UI/UX Designer Specialist II position supports the NYS Fair Hearings program by owning end-to-end UX activities, partnering with stakeholders and developers, and delivering multi-device experiences that translate business needs into usable solutions across the delivery and support lifecycle.

Role Overview

In this onsite role in New York, NY, you will lead user research, prototyping, usability testing, and design activities spanning web and mobile contexts. You will collaborate across teams to develop UX solutions and recommendations, and you will support ongoing improvements through incident resolution and post-implementation follow-through as required.

Responsibilities

• Collaborate with team members and stakeholders to understand business goals, address complex business issues, and produce UX solutions and recommendations.
• Design, develop, and implement client-facing and internal applications while applying enterprise architecture principles to align delivery models with NYS business needs.
• Support the application support lifecycle by addressing defects and enhancements; participate in post-implementation incident resolution as required.
• Create and execute user research plans using surveys, interviews, and focus groups, then communicate findings to internal and external stakeholders.
• Plan and facilitate design thinking workshops and produce UX deliverables such as journey maps, user models, sketches, user stories, user flows, prototypes, wireframes, storyboards, and sitemaps.
• Plan and conduct usability testing, collect quantitative and qualitative UX metrics, analyze user feedback and activity, and iterate designs to improve the user experience.
• Work closely with developers to implement designs, support content development, and create and iterate on prototypes that require coding.
• Design for multi-device web, iOS, and Android contexts, along with other assigned duties.

Required Qualifications

• More than seven (7) years of experience on complex projects, including two (2) or more years in a leadership role as a UX Engineer.
• Seven (7) or more years of experience in UI/UX engineering across the full life cycle of design deliverables, including wireframes, mockups, journey maps, prototypes, storyboards, and user surveys.
• One (1) to two (2) years of experience working in an Integrated Eligibility System Program across workstreams, including Fair Hearings, in a Health and Human Services setting.

Technical Skills

Tools and technologies used for this role include Adobe Creative Suite, Figma, CSS3, HTML5, JavaScript, iOS, and Android.

Desirable Qualifications

• Seven (7) or more years of experience with Adobe Creative Suite or Figma.
• Two (2) to five (5) years of experience with user research, user modeling, and usability testing.
• Two (2) to five (5) years of experience with CSS3, HTML5, and JavaScript.

Compensation and Location

• Location: New York, NY (onsite)
• Hourly Rate: USD 55 - 70 per hour

Benefits

• Opportunities to lead impactful transformations in the public sector infrastructure.
• Engagement with high-profile government initiatives, supporting meaningful change.
• Professional development through exposure to innovative Agile practices and leadership collaboration.
• A collaborative environment that values ownership, initiative, and continuous learning.