Level II UX Designer

Akaasa Technologies; United States; Hybrid; USD 100,000 - 140,000; Full time

Job summary

Akaasa Technologies in New York City is seeking a Level II UX Designer to join a hybrid team. You will collaborate with stakeholders to translate business goals into actionable UX strategies and deliver client- and internally facing applications.

You will own UX deliverables across the full product lifecycle, including user research, journey mapping, wireframes, and interactive prototypes, while partnering with developers to ship polished experiences.

Qualifications

• 8+ years of experience on complex projects with 2+ years in a leadership role as a UX Engineer.
• 7+ years in UI/UX engineering across full lifecycle deliverables like wireframes and prototypes.
• Experience with Integrated Eligibility System programs in health and human services is preferred.
• Proficiency with Adobe Creative Suite or Figma.
• 2–5 years in user research, modeling, and usability testing.
• 2–5 years of CSS3, HTML5, and JavaScript experience.

Responsibilities

• Collaborate with stakeholders to understand goals and translate them into UX strategies.
• Design, develop and implement client and internal apps supporting NYS initiatives.
• Create UX deliverables: user models, flows, wireframes, and prototypes.
• Plan and conduct usability testing and iterate based on results.
• Work with developers to bring designs to life and refine prototypes.

Skills

UX leadership

UI/UX engineering

User research

Usability testing

Prototyping

Tools

Adobe Creative Suite

Figma

CSS3

HTML5

JavaScript

Job description

Title: Level II UX Designer

Location: 1 Water Plaza, New York City, NY Hybrid Need Local

Duration: Long Term

MOI: Skype

Need LinkedIn

Duties / Responsibilities

• Working as part of a team of problem solvers, consulting and collaborating with team members and stakeholders to understand business goals, and helping solve complex business issues from strategy to execution
• Designing, developing and implementing both client and internal facing applications and providing technology tools that help drive NYS strategic initiatives
• Using enterprise architecture across application areas to build delivery models that map capabilities to business needs outlined by NYS
• Using multiple sources of information including broader stakeholder views to develop solutions and recommendations
• Addressing defects and enhancements as part of the application support lifecycle
• Participating in incident resolution post implementation as required
• Creating and carrying out user research plans (i.e., surveys, interviews, focus groups, etc.), as well as explaining user research results to internal and external stakeholders
• Planning and facilitating design thinking workshops (i.e., journey mapping, user needs modeling, etc.)
• Creating UX deliverables (i.e., developing user models and scenarios, sketches, user stories, user flows, interactive prototypes, wireframes, storyboards, sitemaps)
• Planning and conducting usability testing, analyzing user feedback and activity, and iterating to improve the user experience
• Working closely with developers to bring designs to life, assisting with content development, and creating and iterating on prototypes that require coding to improve solutions
• Collecting quantitative and qualitative UX metrics that support usability validation
• Designing for multi-device web, iOS, and Android contexts
• Other duties as assigned

Mandatory Qualification

• Level II- More than seven (8) years of experience working on complex projects with 2 or more years in a leadership role as a UX Engineer
• Seven or more years of experience in UI/UX engineering on full life cycle of design deliverables including wireframes, mockups, journey maps, prototypes, story boards and user surveys.
• One to two years working in an Integrated Eligibility System Program in various workstreams including Fair Hearings in a Health and Human Service setting.
• Seven or more years of experience with Adobe Creative Suite or Figma.
• Two to five years of experience with user research, user modeling and usability testing.
• Two to five years of experience with CSS3, HTML5, and JavaScript.