Senior UI/UX Designer & UX Engineer — Government Projects

Cloud and Things; New York (NY); On-site; USD 76,000 - 96,000; Full time

Benefits offered by this job

Public sector impact

High-profile projects

Agile leadership exposure

Collaborative environment

Job summary

Cloud and Things seeks a UI/UX Designer Specialist II to lead end-to-end UX activities for the NYS Fair Hearings program. You will conduct user research, design thinking, prototyping, usability testing, and multi-device experience design, translating business needs into usable solutions.

The role supports the delivery and support lifecycle, collaborates with stakeholders and developers, and requires strong leadership in UX engineering with multi-project impact.

Qualifications

• More than seven (7) years of experience working on complex projects, with two (2) or more years in a leadership role as a UX Engineer.
• Seven (7) or more years of experience in UI/UX engineering across the full life cycle of design deliverables, including wireframes, mockups, journey maps, prototypes, storyboards, and user surveys.
• One (1) to two (2) years of experience working in an Integrated Eligibility System Program in various workstreams, including Fair Hearings, in a Health and Human Services setting.

Responsibilities

• Collaborate with team members and stakeholders to understand business goals, solve complex business issues, and develop UX solutions and recommendations.
• Design, develop, and implement client-facing and internal applications while applying enterprise architecture principles to align delivery models with NYS business needs.
• Address defects and enhancements throughout the application support lifecycle and participate in post-implementation incident resolution as required.
• Create and execute user research plans using surveys, interviews, focus groups, and related methods, and communicate findings to internal and external stakeholders.
• Plan and facilitate design thinking workshops and create UX deliverables including journey maps, user models, sketches, user stories, user flows, prototypes, wireframes, storyboards, and sitemaps.
• Plan and conduct usability testing, collect quantitative and qualitative UX metrics, analyze user feedback and activity, and iterate designs to improve the user experience.
• Work closely with developers to bring designs to life, support content development, and create and iterate on prototypes that require coding.
• Design for multi-device web, iOS, and Android contexts and perform other duties as assigned.

Tools

Adobe Creative Suite

Figma

CSS3/HTML5/JavaScript

Job description

Cloud and Things seeks a UI/UX Designer Specialist II to lead end-to-end UX activities for the NYS Fair Hearings program. You will conduct user research, design thinking, prototyping, usability testing, and multi-device experience design, translating business needs into usable solutions.

The role supports the delivery and support lifecycle, collaborates with stakeholders and developers, and requires strong leadership in UX engineering with multi-project impact.