UI/UX Designer

Innovee Consulting LLC; New York (NY); Hybrid; USD 120,000 - 160,000; Full time

Job summary

Innovee Consulting LLC is seeking an experienced UI/UX Designer to join our New York team. The role focuses on improving rider experiences across transit platforms with a hybrid work model (3 days onsite, 2 remote).

The consultant will collaborate with a cross-functional team of engineers, product managers, and a Creative group to develop design systems and ensure consistent UX across signage and digital interfaces.

Qualifications

• 8+ years of experience in UX design, with a focus on mobile applications.
• Proven experience leading UX for complex digital products.
• Experience working in agile development environments.
• Experience with design systems.

Responsibilities

• Develop and maintain design systems and style guides to ensure consistency across digital platforms (including signage).
• Partner with UXR to understand rider needs, behaviors, and pain points; maintain a feedback loop to improve UX.
• Collaborate with product managers, engineers, and stakeholders to align on user needs and business goals.
• Present design concepts and research findings to senior leadership and other stakeholders.
• Establish and document UX processes, and implement user testing and quality control measures.

Skills

UX design

Leadership

Communication

Visual design

Design systems

Agile

Job description

Role: UI/UX Designer

Location: 2 Broadway, New York, NY (Hybrid - 3 days Onsite / 2 Remote)

Duration: Long Term

Consultant will join a team of 20 engineers and product managers, focusing on improving the rider experience across buses and subways.

Role: UI/UX Designer

Location: 2 Broadway, New York, NY (Hybrid - 3 days Onsite / 2 Remote)

Duration: Long Term

Consultant will join a team of 20 engineers and product managers, focusing on improving the rider experience across buses and subways.

Responsibilities

• Develop and maintain design systems and style guides to ensure consistency across digital platforms (including all signage for NYCT/LIRR/MNR).
• Partner with UXR to understand rider needs, behaviors, and pain points. Maintain a user feedback loop to continuously improve the user experience.

Collaboration & Communication

• Collaborate closely with product managers, engineers, and other stakeholders to ensure alignment on user needs and business goals.
• Partner with Creative team (who own the MTA brand).
• Present design concepts and research findings to senior leadership and other stakeholders.

Process Development

• Establish and document UX processes, and best practices.
• Implement user testing, and other quality control measures.

Qualifications

Experience:

• 8+ years of experience in UX design, with a focus on mobile applications.
• Proven experience leading UX for complex digital products
• Experience working in agile development environments.
• Experience with design systems.

Skills

• Strong leadership skills to champion user-centered design practices
• Proficiency in UX design tools, and excellent visual design skills
• Excellent communication and presentation skills
• Ability to work effectively with complexity, with close attention to detail

Preferred

• Experience in the transportation industry or related fields.
• Experience with accessibility guidelines

Additional Skills

• Advanced Communication Skills 6+ years of experience
• Soft Skills / Strong Leadership Skills 6+ years of experience
• Technical Skills / User Interface Design 6+ years of experience