Lead UI/UX Designer - Transit & Public Sector (Hybrid)

Cloud & Things Inc; New York (NY); Hybrid; USD 69,000 - 76,000; Full time

Job summary

Cloud and Things is seeking a Back UI/UX Designer to join a cross-functional team delivering rider-focused digital experiences for NYS clients. You will lead user-centered design efforts for mobile products, strengthen design systems, and partner with research, product, engineering, and creative teams to deliver accessible, effective experiences for bus and subway users.

The role demands a strong portfolio, 8+ years of UX design, proven leadership, and experience presenting insights to

Qualifications

• 8+ years of UX design experience, with a focus on mobile applications.
• Proven experience leading UX for complex digital products.
• Experience working in Agile development environments and with design systems.
• 6+ years of advanced communication experience, including presenting design concepts and findings to stakeholders.
• 6+ years of strong leadership experience, including championing user-centered design practices.
• 6+ years of user interface design experience, with proficiency in UX design tools and strong visual design skills.
• Ability to work effectively with complex requirements and maintain close attention to detail.

Responsibilities

• Develop and maintain design systems and style guides to ensure consistency across digital platforms, including signage-related digital experiences for NYCT, LIRR, and MNR.
• Partner with user research to understand rider needs, behaviors, and pain points, and maintain a user feedback loop to continuously improve the user experience.
• Collaborate with product managers, engineers, the Creative team, and other stakeholders to align user needs, brand standards, and business goals.
• Present design concepts, user insights, and research findings to senior leadership and other stakeholders.
• Establish and document UX processes and best practices, and implement user testing and other quality-control measures.

Skills

UX design

Leadership

Communication

UI design

Agile

Attention to detail

Job description

Cloud and Things is seeking a Back UI/UX Designer to join a cross-functional team delivering rider-focused digital experiences for NYS clients. You will lead user-centered design efforts for mobile products, strengthen design systems, and partner with research, product, engineering, and creative teams to deliver accessible, effective experiences for bus and subway users.

The role demands a strong portfolio, 8+ years of UX design, proven leadership, and experience presenting insights to