UI Policy & Procedures Analyst I - Shape Benefits Systems

Department of Labo; Atlanta (GA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health Insurance

Retirement plan

Paid time off

Job summary

The Georgia Department of Labor is seeking a UI Policy & Procedures Analyst 1 to support unemployment insurance policy and claims processing in a day shift role. This position is located in Atlanta and offers a comprehensive benefits package.

Under supervision, you will review UI claims, determine eligibility, process weekly certifications, and document overpayments while ensuring accuracy, confidentiality, and compliance with state regulations.

Qualifications

• High school diploma or GED required with 60 semester hours in criminal justice or related field and 3 years of experience.
• Equivalent combination of knowledge, education, job or intern experience, training may be substituted year-for-year.

Responsibilities

• Review unemployment insurance claims to determine benefit weeks paid.
• Review eligibility determinations to confirm if UI benefits were paid during ineligible periods.
• Review weekly certification for UI benefits to determine wage earnings during submission period.
• Enter accurate details for benefits paid to establish overpayments for ineligible periods.
• Release written overpayment determinations to denied individuals.
• Document case files with appropriate action taken and perform follow-up on overpayments.

Skills

Data entry

Critical thinking

Written communication

Verbal communication

Multi-tasking

Computer skills

Education

High school diploma/GED

Criminal justice coursework or related field

Job description

The Georgia Department of Labor is seeking a UI Policy & Procedures Analyst 1 to support unemployment insurance policy and claims processing in a day shift role. This position is located in Atlanta and offers a comprehensive benefits package.

Under supervision, you will review UI claims, determine eligibility, process weekly certifications, and document overpayments while ensuring accuracy, confidentiality, and compliance with state regulations.