UI Policy & Procedures Analyst 1(TLB)

Department of Labo; Atlanta (GA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health Insurance

Retirement plan

Paid time off

Job summary

The Georgia Department of Labor is seeking a UI Policy & Procedures Analyst 1 to support unemployment insurance policy and claims processing in a day shift role. This position is located in Atlanta and offers a comprehensive benefits package.

Under supervision, you will review UI claims, determine eligibility, process weekly certifications, and document overpayments while ensuring accuracy, confidentiality, and compliance with state regulations.

Qualifications

• High school diploma or GED required with 60 semester hours in criminal justice or related field and 3 years of experience.
• Equivalent combination of knowledge, education, job or intern experience, training may be substituted year-for-year.

Responsibilities

• Review unemployment insurance claims to determine benefit weeks paid.
• Review eligibility determinations to confirm if UI benefits were paid during ineligible periods.
• Review weekly certification for UI benefits to determine wage earnings during submission period.
• Enter accurate details for benefits paid to establish overpayments for ineligible periods.
• Release written overpayment determinations to denied individuals.
• Document case files with appropriate action taken and perform follow-up on overpayments.

Skills

Data entry

Critical thinking

Written communication

Verbal communication

Multi-tasking

Computer skills

Education

High school diploma/GED

Criminal justice coursework or related field

Job description

Explore a World of Opportunity with the State of Georgia!We are the force that drives Georgia!Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia's more than 10 million citizens!Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career!Job Title:UI Policy & Procedures Analyst 1(TLB)Agency:Department of LaborJob Requisition ID:JR0000006835Shift:Day (United States of America)Compensation Details:$47,110.20/YR.Job Description:UI Policy & Procedures Analyst 1 – TLB (Legal Analysis Spec. 1)Job Code: LEP040Pay Grade: JSalary: $47,110.20/YR.The Georgia Department of Labor is accepting applications to multiple UI Policy & Procedures Analyst 1- TLB position in the UI Policy & Procedures Unit.The positions are located at 148 Andrew Young International Blvd. NE, Atlanta, Georgia, 30303.These are time limited positions subject to funding availability and the needs of the Agency.JOB SUMMARYThe Georgia Department of Labor (GDOL) is transforming into a forward-thinking, future-focused, and resilient organization — one that anticipates change and leads with purpose. As part of this transformation, we are building a more connected and collaborative organization where information flows quickly, awareness is shared, and teams seamlessly work together. This modern, adaptive approach strengthens our ability to respond to emerging needs, serve the public more effectively, and create meaningful impact. Join us and be part of GDOL's mission-driven team shaping the future.The UI Policy & Procedures Analyst 1-TLB, under general supervision, will complete functions in support of UI Policy & Procedures and will perform Unemployment Insurance (UI) related duties.ESSENTIAL FUNCTION & RESPONSIBILITIESUnder general supervision, review unemployment insurance (UI) claims to determine benefit weeks paid to individuals.Reviews eligibility determinations to gather pertinent information to confirm if UI benefits were paid during non-eligible periods.Reviews weekly certification for UI benefits to determine if wages were earned during period of submission.Enters accurate details for benefits paid to establish overpayments for individuals not eligible to receive UI benefits during a specific time period.Releases written overpayment determinations to denied individuals.Performs follow-up tasks in support of overpayment activities including verification overpayments were established properly.Documents case file with appropriate action taken.Duties may be complex in nature and may involve access to confidential UI information.Required Skills/AbilitiesAbility to use proper and effective review and investigative techniquesExperience generating and managing high-volume, detailed work requiring critical thinking and mathematic skillsDemonstrates effective written and verbal communication skillsAbility to comprehend, retain, and apply information and multi-taskProficiency in data entry and computer skillsWHY YOU SHOULD APPLYThe State of Georgia and Georgia Department of Labor offers a generous benefit program with wide variety of available choices:Georgia Defined Contribution Retirement PlanHealth Insurance (multiple plans)Flexible / Voluntary BenefitsFlexible Spending Accounts (healthcare and dependent care)DentalVisionLifeDisabilityLong Term CareLegalPaid Time Off13 HolidaysAnnual LeaveSick LeaveOther Leave, including Parental LeaveEmployee Assistance ProgramEmployee DiscountsEmployee Purchasing ProgramADDITIONAL INFORMATION:In addition to a competitive salary, the Georgia Department of Labor offers a generous benefits package, which includes employee retirement plan; paid holidays annually; vacation and sick leave; health, dental, vision, legal, disability, accidental death and dismemberment, health and child care spending account.The Georgia Department of Labor is an equal opportunity employer and does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, genetic information, disabled veteran, veteran of the Vietnam Era, or citizenship status (except in those circumstances permitted or mandated by law).Because of the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered, but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification. This posting may close at any time prior to the posted close date, once a suitable applicant pool is identified.Please complete the application in its entirety. Your attached resume does not replace an incomplete work experience submission.Minimum Qualifications:High school diploma/GED and completion of 90 quarter hours or 60 semester hours in criminal justice or a related field and three (3) years of experience in the related area.-Note: An equivalent combination of knowledge, education, job or intern experience, training, or certifications that provides the necessary knowledge and skills to successfully perform the job at the level listed may be substituted year-over-year.Equal Employment Opportunity EmployerThe State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.