UI Hearing & Admin Support Associate

State of Georgia; Atlanta, Northern (GA, KY); Hybrid; USD 34,000 - 42,000; Full time

Benefits offered by this job

Retirement and Savings Plans

Health Insurance (multiple plans)

Paid Time Off

Flexible / Voluntary Benefits

Job summary

The Georgia Department of Labor (GDOL) is seeking a UI Program Associate 1 in Atlanta to support the hearing and disposition of contested UI cases. This Admin Support 3 role is based at 148 Andrew Young International Blvd NE, providing essential coordination for appeals and hearing files.

Candidates should have strong organization, data-entry and communication skills, with an associate degree in business or liberal arts preferred.

Qualifications

• Associate degree in business, business communications, paralegal studies or liberal arts from an accredited college or university.

Responsibilities

• Assists with the processing of appeal requests.
• Processes and responds to postponement requests.
• Advises parties of hearing delays, postponements and continuances.
• Reviews, processes and handles incoming and outgoing mail.
• Assists with the creation of hearing files and ensures all files and appeal records are up to date with accurate information.
• Adds information/documentation to hearing files.
• Ensures Tribunal records are updated with proper notes and entries.
• Ensures the Tribunal and Administrative Hearing Officers are up to date on the status of assigned cases and hearing files.
• Responds to telephone calls and customers inquires.
• Data entry/maintenance.

Skills

Well organized

Excellent computer and communication

Ability to multi-task

Education

Associate degree in business, business communications, paralegal studies or liberal arts

Job description

The Georgia Department of Labor (GDOL) is seeking a UI Program Associate 1 in Atlanta to support the hearing and disposition of contested UI cases. This Admin Support 3 role is based at 148 Andrew Young International Blvd NE, providing essential coordination for appeals and hearing files.

Candidates should have strong organization, data-entry and communication skills, with an associate degree in business or liberal arts preferred.