UI Program Associate 1

State-of-Georgi; Atlanta (GA); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Health Insurance

Retirement Plan

Paid Time Off

Job summary

The Georgia Department of Labor is hiring a UI Program Associate 1 in Atlanta to support hearing and disposition of contested UI cases, assisting with appeal requests, mail handling, and hearing file maintenance.

This role requires strong organization, computer and communication skills, and the ability to multi-task; an associate degree is preferred and a high school diploma with experience qualifies.

Qualifications

• High school diploma/GED with 3 years of office/administrative experience may qualify.
• Associate degree preferred in business, communications, paralegal studies, or liberal arts.
• Strong organization and communication skills; ability to multi-task.

Responsibilities

• Assist with processing appeal requests.
• Process and respond to postponement requests.
• Advise parties of hearing delays and continuances.
• Review and handle mail; maintain hearing files and records.
• Add information to hearing files and ensure up-to-date Tribunal records.
• Respond to telephone calls and inquiries; data entry.

Skills

Well organized

Computer skills

Multi-tasking

Education

Associate degree preferred

Job description

Explore a World of Opportunity with the State of Georgia! We are the force that drives Georgia! Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia's more than 10 million citizens! Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career!

Job Title: UI Program Associate 1 Agency: Department of Labor Job Requisition ID: JR0000004291 Shift: Day (United States of America) Compensation Details: $38,200.00/YR.

Job Description: UI Program Associate 1 (Admin Support 3) Job Code: GSS082 Pay Grade: E

The Georgia Department of Labor is currently seeking applications to fill the UI Program Associate 1 positions in the UI Appeals Department. The positions are located at 148 Andrew Young International Blvd. NE, Atlanta, Georgia, 30303.

JOB SUMMARY

The Georgia Department of Labor (GDOL) is transforming into a forward-thinking, future-focused, and resilient organization — one that anticipates change and leads with purpose. As part of this transformation, we are building a more connected and collaborative organization where information flows quickly, awareness is shared, and teams seamlessly work together. This modern, adaptive approach strengthens our ability to respond to emerging needs, serve the public more effectively, and create meaningful impact. Join us and be part of GDOL's mission-driven team shaping the future.

The UI Program Associate 1 performs a variety of administrative support functions related to the hearing and the disposition of contested U.I. cases adjudicated by the Tribunal.

ESSENTIAL FUNCTION & RESPONSIBILITIES

• Assists with the processing of appeal requests.
• Processes and responds to postponement requests.
• Advises parties of hearing delays, postponements and continuances.
• Reviews, processes and handles incoming and outgoing mail.
• Assists with the creation of hearing files and ensures all files and appeal records are up to date with accurate information.
• Adds information/documentation to hearing files.
• Ensures Tribunal records are updated with proper notes and entries.
• Ensures the Tribunal and Administrative Hearing Officers are up to date on the status of assigned cases and hearing files.
• Responds to telephone calls and customers inquires.
• Data entry/maintenance.

SKILLS/ABILITIES

• Must be well organized
• Possess excellent computer and communication skills
• Ability to multi-task

PREFERRED QUALIFICATIONS

Associate degree in business, business communications, paralegal studies or liberal arts from an accredited college or university.

WHY YOU SHOULD APPLY

The State of Georgia and Georgia Department of Labor offers a generous benefit program with wide variety of available choices: Retirement and Savings Plans Health Insurance (multiple plans) Flexible / Voluntary Benefits Flexible Spending Accounts (healthcare and dependent care) Dental Vision Life Disability Long Term Care Legal Paid Time Off 13 Holidays Annual Leave Sick Leave Other Leave, including Parental Leave Employee Assistance Program Employee Discounts Employee Purchasing Program

ADDITIONAL INFORMATION

In addition to a competitive salary, the Georgia Department of Labor offers a generous benefits package, which includes employee retirement plan; paid holidays annually; vacation and sick leave; health, dental, vision, legal, disability, accidental death and dismemberment, health and child care spending account. The Georgia Department of Labor is an equal opportunity employer and does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, genetic information, disabled veteran, veteran of the Vietnam Era, or citizenship status (except in those circumstances permitted or mandated by law). Because of the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered, but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification. This posting may close at any time prior to the posted close date, once a suitable applicant pool is identified.

MINIMUM QUALIFICATIONS

High school diploma/GED and three (3) years of progressively complex office or administrative experience.

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services. Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department. Georgia State Government is a large enterprise, composed of various entities with a common goal to improve the lives of Georgia's 10 million citizens. With nearly 62,000 employees, we are one of the single largest employer in the state. Public service opportunities stretch across the state as employees live and work in all 159 counties. From traditional fields such as accounting, nursing, and engineering to unique fields like forestry and natural resources management, Georgia state government provides a world of opportunity.