UI Adjudicator - Benefits and Eligibility Specialist - Onsite

S-R-International-Inc; Flagstaff (AZ); On-site; USD 42,000 - 64,000; Full time

Job summary

S-R-International-Inc seeks an Eligibility Reviewer to assess applicant eligibility for public assistance programs. The role involves interactive interviewing, fact gathering, and ensuring forms are filled correctly. Travel may be required for off-site meetings and trainings.

Training lasts approximately seven weeks in person, with potential transition to a full-time position after training. Start date is 10/5/2026 and onsite work is required.

Qualifications

• 2+ years of customer service experience.
• Strong written and verbal communication skills.
• Able to work onsite and have reliable transportation.

Responsibilities

• Review applications for public assistance programs and determine eligibility.
• Interview applicants and gather facts interactively.
• Verify forms for accuracy and completeness.
• Explain rules and advise applicants on benefits.
• Communicate with claimants, representatives, employers, doctors, and state/federal agencies.
• Travel to off-site meetings for training and conferences.
• Training will last 7 weeks in person; potential transition to full-time after training.

Skills

Customer service experience

On-site work

High School Diploma

Written and verbal communication

Education

High School Diploma

Job description

Job Description:This position is responsible for reviewing applications for various public assistance programs and determining the eligibility of applicants and recipients for public assistance programs through interactive interviewing and fact gathering; verifying that any application forms have been filled out correctly and checking the information on the forms for accuracy. This may require specialists to follow up with applicants a number of times. The position communicates effectively with applicants and recipients of public assistance programs to address customer concerns and determine appropriate resolutions; advising applicants on what assistance programs may benefit them and then helping them receive that benefit. Explain rules and policies to claimants, representatives, employers, doctors, state and federal agencies and solicit information to make qualification determinations. Travel may be required to various locations for off-site meetings, training, or conferences. This may require specialists to follow up with applicants a number of times. Training will last 7 weeks roughly, all in person. Resources may be transitioned to FTE after this training period.Notes:Resource MUST be able to start on 10/5/2026(expedited onboarding is required). They must be comfortable working onsite.Training will last 7 weeks roughly, all in person. Resources may be transitioned to FTE after this training period.• Tentative start date will be dependent upon interviews conducted, onboarding completed, and the state agency issuing a PO.• HireRight must be used for Background Checks and Drug ScreeningsSkills Required2+ Years of Customer Service experienceAble to work onsite and have reliable transportationHigh School DiplomaStrong Written and Verbal Communication SkillsSkills PreferredExperience Performing Eligibility ReviewsPrevious Insurance Adjudicator Experience