UI Adjudicator Benefits and Eligibility Specialist Onsite

S R INTERNATIONAL INC; Flagstaff (AZ); On-site; USD 42,000 - 62,000; Full time

Job summary

S R INTERNATIONAL INC in Flagstaff, AZ is seeking a program eligibility specialist to review applications for public assistance, interview applicants, verify forms, and determine benefit eligibility through factual gathering.

The role requires onsite work, a high school diploma, and excellent written and verbal communication. Training lasts seven weeks in person with potential transition to full-time employment after onboarding; background checks and drug screening are required.

Qualifications

• 2+ years of customer service experience.
• Must be onsite with reliable transportation.
• High School Diploma required.
• Strong written and verbal communication skills.

Responsibilities

• Review applications for public assistance programs and determine eligibility.
• Conduct interactive interviews and gather facts from applicants and recipients.
• Explain rules and policies to claimants and help them access benefits.
• Coordinate with state agencies and other entities to complete qualification determinations.

Skills

Customer Service

Onsite work

Reliable transportation

Written and verbal communication

Education

High School Diploma

Job description

Job Description

This position is responsible for reviewing applications for various public assistance programs and determining the eligibility of applicants and recipients for public assistance programs through interactive interviewing and fact gathering; verifying that any application forms have been filled out correctly and checking the information on the forms for accuracy. This may require specialists to follow up with applicants a number of times. The position communicates effectively with applicants and recipients of public assistance programs to address customer concerns and determine appropriate resolutions; advising applicants on what assistance programs may benefit them and then helping them receive that benefit. Explain rules and policies to claimants, representatives, employers, doctors, state and federal agencies and solicit information to make qualification determinations. Travel may be required to various locations for off-site meetings, training, or conferences. This may require specialists to follow up with applicants a number of times. Training will last 7 weeks roughly, all in person. Resources may be transitioned to FTE after this training period.

Notes

Resource MUST be able to start on 10/5/2026(expedited onboarding is required). They must be comfortable working onsite.

Training will last 7 weeks roughly, all in person. Resources may be transitioned to FTE after this training period.

Tentative start date will be dependent upon interviews conducted, onboarding completed, and the state agency issuing a PO.

HireRight must be used for Background Checks and Drug Screenings

Skills Required

• 2+ Years of Customer Service experience
• Able to work onsite and have reliable transportation
• High School Diploma
• Strong Written and Verbal Communication Skills

Skills Preferred

• Experience Performing Eligibility Reviews
• Previous Insurance Adjudicator Experience