Tucson, AZ 85714

SunSoft Online LLC; Tucson (AZ); On-site; USD 24,796 - 27,552; Full time

Job summary

SunSoft Online LLC is seeking UI Adjudicators (Benefits & Eligibility Specialists) for a contract opportunity with an Arizona state agency. You will review applications, determine eligibility, and interview applicants in person, with fast-tracked submission reviews.

Training lasts ~7 weeks in-person, with strong performers potentially converting to permanent state employment after training. Local candidates only, W2 only, background checks required.

Qualifications

• 2+ years of customer service experience.
• Strong written and verbal communication skills.

Responsibilities

• Review applications for public assistance programs and determine eligibility.
• Conduct interactive interviewing and fact gathering with applicants and representatives.
• Explain rules and policies and advise on qualifying programs.

Skills

Customer service

Communication skills

Education

High School Diploma

Job description

Job Info

Tucson, United States | Posted on 07/09/2026

Location: Tucson, AZ 85714

Pay Rate: $18.61/hr W2

Schedule: Monday to Friday, 8:00 AM to 5:00 PM

Start Date: July 27, 2026 – firm start date, expedited onboarding

Duration: 8-week contract with strong potential to convert to permanent full-time employment after training

Job Description

SunSoft Online is hiring multiple UI Adjudicators (Benefits & Eligibility Specialists) for a contract opportunity with an Arizona state agency. Multiple positions are open and no interviews will be conducted — qualified candidates are selected directly from submissions, so a complete application moves fast.

You will review applications for public assistance programs and determine applicant eligibility through interactive interviewing and fact gathering: verifying forms are complete and accurate, following up with applicants as needed, explaining rules and policies to claimants, representatives, employers, and agencies, and advising applicants on programs that may benefit them. Training is approximately 7 weeks, fully in person, and strong performers may be converted to permanent state employment after the training period.

Qualifications

• 2+ years of customer service experience
• High school diploma
• Strong written and verbal communication skills
• Ability to work 100% onsite with reliable transportation
• Must be able to start July 27, 2026
• Local candidates only — current city must be listed on your resume
• HireRight background check and drug screening
• W2 only; US Citizens and Green Card holders