UHPD Sr Dispatcher (D3)

Houston Dose; Houston (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

The University of Houston System seeks a Telecommunicator/Dispatcher for the Police Department. The role handles emergency and non-emergency requests from the campus community, dispatching calls to officers via CAD, monitoring alarms, operating radios and other equipment.

Requires a HS diploma or GED with grammar and math skills, plus three years of related experience and Intermediate Telecommunicator Certification through TCOLE. Veterans are encouraged to apply; background checks are required.

Qualifications

• Requires grammar, spelling, punctuation and basic mathematical functions like percentages, ratios, etc., typically attained with a high school diploma or GED.
• Minimum of three (3) years directly-related job experience.
• Intermediate Telecommunicator Certification through TCOLE.

Responsibilities

• Responds to requests for service, information and other business that comes into the Police Department by telephone, emergency call box or in person at the public service window.
• Transmits requests for service and related information to the appropriate Police Officer.
• Inputs information into a computer database; reviews and corrects data as necessary.
• Monitors campus fire and burglar alarm systems, acknowledges triggered alarms, and dispatches officers when needed.
• Operates radio consoles, portable radios, Dictaphone recorder, Telecopier and other equipment located in the Communication Center.
• Issues equipment and supplies such as radios, batteries and keys to department personnel and maintains related records.
• May provide guidance and training to new dispatchers.
• Performs other job-related duties as assigned.

Skills

Grammar and punctuation

Basic math

Communication

Education

High School Diploma or GED

Job description

Department: Police

Salary: Commensurate with Experience/Education

Description

Receives emergency and non-emergency requests from the University community and dispatches calls to University Police Officers utilizing the computer aided dispatch system as the primary mode of operation.

1. Responds to requests for service, information and other business that comes into the Police Department by telephone, emergency call box or made in person at the public service window.
2. Transmits requests for service and related information to the appropriate Police Officer.
3. Inputs information into a computer database; reviews and corrects data as necessary.
4. Monitors campus fire and burglar alarm systems, acknowledges triggered alarms, and dispatches officers when needed.
5. Operates radio consoles, portable radios, Dictaphone recorder, Telecopier and other equipment located in the Communication Center.
6. Issues equipment and supplies such as radios, batteries and keys to department personnel and maintains related records.
7. May provide guidance and training to new dispatchers.
8. Performs other job-related duties as assigned.

MQ: Education: Requires a basic knowledge of grammar, spelling, punctuation and simple mathematical functions like percentages, ratios, etc. as might normally be acquired through attainment of a high school diploma or GED.

Experience: Requires a minimum of three (3) year directly-related job experience.

Certification/Licensing: Requires technical certification or licensing directly related to the job, as specified on the job posting details. Intermediate Telecommunicator Certification through TCOLE.

Additional Posting Information

Requires technical certification or licensing directly related to the job. Basic or Intermediate Telecommunicator Certification through TCOLE.

If you have a Telecommunicator’s license, please attach a copy under miscellaneous documents on the application.

Must pass Computerized Criminal History Check, Background Investigation and Drug Testing prior to employment.

Veterans are strongly encouraged to apply and will receive preference in employment over other applicants for the same position who do not have a greater qualification.

All positions at the University of Houston-System are security sensitive and will require a criminal history check.

The University of Houston System and its universities are Equal Opportunity Institutions. Everyone is encouraged to apply.