UGC Community & Creator Growth Manager - NA

BIGO; Los Angeles (CA); Hybrid; USD 75,000 - 110,000; Full time

Benefits offered by this job

PTO 4 weeks

10 sick days

9 holidays

Free medical insurance

Free dental insurance

Free vision insurance

401k

Meal stipend

Gym stipend

Parking stipend

Data stipend

Job summary

BIGO in Los Angeles is seeking a UGC Account Manager to design and execute strategies growing BIGO LIVE’s UGC ecosystem in North America. You will cultivate creators, improve content quality, and drive engagement and retention across platforms, with a focus on scalable processes and measurable outcomes.

The role demands proactive, creative, and analytical thinking, strong knowledge of social media trends, and excellent collaboration with cross-functional teams.

Qualifications

• Bachelor’s degree in Marketing, Communications, Business, or related field.
• At least 2 years of experience in UGC operations, content creator management, social media, influencer marketing, or community building.
• Strong understanding of UGC platforms, creator trends, and social media ecosystems.
• Excellent communication and interpersonal skills.
• Analytical mindset with the ability to interpret data and turn insights into strategies.

Responsibilities

• Identify, recruit, and onboard potential UGC creators/ambassadors from in-app and other social media platforms.
• Cultivate relationships with UGC creators and ambassadors to ensure engagement and support, while delivering against KPIs including agency growth, revenue increases, and expansion of active broadcasters per agency.
• Foster a positive and inclusive community environment that motivates creators to participate.
• Educate creators on best practices for producing engaging UGC content.
• Provide feedback and support to help creators optimize their content for visibility, interaction, and community engagement.
• Manage and track creator-driven UGC campaigns, ensuring goals are met.
• Organize workshops, webinars, or training sessions to improve content quality and creativity.
• Collect, analyze, and report on key UGC metrics, providing regular reports to stakeholders and highlighting trends.

Skills

Analytical mindset

Excellent communication

Interpersonal skills

Goal-oriented

Education

Bachelor’s degree in Marketing, Communications, Business, or related field

Job description

BIGO in Los Angeles is seeking a UGC Account Manager to design and execute strategies growing BIGO LIVE’s UGC ecosystem in North America. You will cultivate creators, improve content quality, and drive engagement and retention across platforms, with a focus on scalable processes and measurable outcomes.

The role demands proactive, creative, and analytical thinking, strong knowledge of social media trends, and excellent collaboration with cross-functional teams.