U-Box Sales Agent - Full Time Remote

U-Haul; Phoenix (AZ); Remote; USD 60,000 - 80,000; Full time

Job summary

An established industry player in moving and storage services is seeking dedicated customer service representatives. In this role, you'll assist customers with reservations, ensuring a seamless experience while working from the comfort of your home. With a structured training program and opportunities for career growth, this position offers comprehensive health benefits, financial wellness programs, and a chance to contribute to a comfortable retirement through an Employee Stock Ownership Plan. If you thrive in a dynamic environment and have a passion for helping others, this is the perfect opportunity for you.

Benefits

Comprehensive health and wellness benefits

Tuition reimbursement

Employee Stock Ownership Plan (ESOP)

401(k) savings plan

Flexible work-from-home opportunity

Access to a Federal Credit Union

Qualifications

• 1+ year of customer service or sales experience in a retail environment.
• Exceptional interpersonal and communication skills required.

Responsibilities

• Handle inbound calls to assist customers with reservations and provide excellent service.
• Participate in a dynamic four-week training program to build customer service skills.

Skills

Customer Service Skills

Interpersonal Skills

Communication Skills

Problem-Solving Skills

Education

High School Diploma

Tools

Business Software Applications

Job description

Employer Industry: Moving and Storage Services

Why consider this job opportunity:

1. Salary up to $20/hour, including a discretionary sales bonus per reservation
2. Comprehensive health and wellness benefits for eligible candidates, including medical, dental, and vision coverage
3. Opportunities for career growth and development through on-the-job training and free online courses at U-Haul University
4. Financial wellness programs, including tuition reimbursement and access to a Federal Credit Union
5. Potential for a comfortable retirement with an Employee Stock Ownership Plan (ESOP) and a 401(k) savings plan
6. Flexible work-from-home opportunity with a structured training program

What to Expect (Job Responsibilities):

1. Handle inbound calls to assist customers with reservations and provide excellent service
2. Follow defined guidelines and scripts to ensure a seamless customer journey
3. Actively listen to customer needs and prioritize tasks efficiently
4. Participate in a dynamic four-week training program to build customer service skills
5. Maintain a private and quiet workspace while performing all work duties from home

What is Required (Qualifications):

1. Must be able to commit to and work 40 hours per week, including weekends and holidays
2. Minimum of one year of customer service or sales experience in a retail environment
3. Exceptional interpersonal and communication skills, with a clear and articulate speaking voice
4. Proven ability to manage multiple responsibilities and navigate various business software applications
5. Completion of a job-related assessment is required for consideration

How to Stand Out (Preferred Qualifications):

1. Experience in a dynamic customer service role with a focus on sales
2. Familiarity with remote work requirements and technology specifications
3. Strong problem-solving skills and the ability to adapt to changing customer needs