French Bilingual Sales Representative - Full Time

U-Haul; Phoenix (AZ); Remote; USD 60,000 - 80,000; Full time

Job summary

An established industry player in moving and storage services is seeking a dynamic customer service representative. This exciting role involves providing exceptional support to customers through inbound calls, actively listening to their needs, and overcoming objections to drive sales. With a focus on career growth, the company offers comprehensive training, flexible work-from-home options, and a supportive environment that prioritizes employee wellness. Join a team that values your contributions and provides opportunities for development while enjoying a competitive salary and benefits package.

Benefits

Comprehensive health benefits

Flexible schedule

401(k) savings plan

Tuition reimbursement

On-the-job training

Free online courses

Supportive work environment

Qualifications

• Minimum one year of customer service or sales experience required.
• Exceptional interpersonal and communication skills are essential.

Responsibilities

• Provide exceptional customer service during inbound calls.
• Manage multiple responsibilities while using various business software.

Skills

Fluency in French

Fluency in English

Interpersonal skills

Communication skills

Problem-solving skills

Tools

Customer service software

Job description

Employer Industry: Moving and Storage Services

Why consider this job opportunity:

1. Salary up to $20/hour with a base wage plus discretionary sales bonus
2. Comprehensive health and wellness benefits, including medical, dental, and vision coverage
3. Opportunities for career growth and development through on-the-job training and free online courses
4. Work from home with a flexible schedule, including weekend shifts
5. Financial wellness programs, including a 401(k) savings plan and tuition reimbursement
6. Supportive work environment focused on employee health and wellness

What to Expect (Job Responsibilities):

1. Provide exceptional customer service by actively listening and addressing customer needs during inbound calls
2. Follow the sales process to confidently ask for business and overcome objections
3. Manage multiple responsibilities simultaneously while navigating various business software applications
4. Complete a dynamic three-week training program to prepare for independent customer assistance
5. Maintain a private and quiet workspace for remote work duties

What is Required (Qualifications):

1. Fluency in both French and English
2. Minimum of one year of customer service or sales experience in a retail environment
3. Exceptional interpersonal and communication skills, with a clear speaking voice
4. Proven ability to prioritize tasks and manage multiple responsibilities efficiently
5. Completion of a job-related assessment is required for consideration

How to Stand Out (Preferred Qualifications):

1. Experience with remote work and maintaining a professional home office setup
2. Familiarity with customer service software and tools
3. Strong problem-solving skills and ability to handle stressful situations
4. Previous experience in a sales-driven role
5. Knowledge of the moving and storage industry