Two-Site Ambulatory Lab Leader

Brigham and Women's Hospital, Inc.; South Weymouth (MA); On-site; USD 104,000 - 120,000; Full time

Job summary

Mass General Brigham is seeking an experienced Clinical Laboratory Manager to lead two ambulatory laboratory sites in Weymouth and South Weymouth. You will oversee a team of about 11 staff, ensuring high-quality diagnostic services and efficient operations in a fast-paced outpatient setting.

You will partner with system leadership to standardize processes, improve turnaround times, and maintain a strong quality and safety culture across CLIA/CAP regulations.

Qualifications

• Bachelor’s degree in Medical Laboratory Science or related field required.
• ASCP certification (MLS/MT) required.
• Minimum 5 years of clinical laboratory generalist experience.
• Minimum 3 years of leadership or supervisory experience in a CLIA-regulated laboratory.
• Strong background in clinical chemistry and hematology.
• Demonstrated success leading teams in a hospital or clinical laboratory environment.
• Working knowledge of Laboratory Information Systems (LIS).
• Beaker experience strongly preferred.
• Experience with workflow or operational system use preferred.
• Experience with test validation, implementation, and process improvement.

Responsibilities

• Lead and support two ambulatory laboratory sites, ensuring smooth, efficient daily operations and strong team performance.
• Build, coach, and develop a high-performing laboratory team through clear expectations, accountability, and supportive leadership.
• Serve as the primary operational leader and escalation point for staffing, workflow, and service delivery needs.
• Partner with system laboratory leadership and clinical teams to align priorities, standardize processes, and improve service access and turnaround times.
• Oversee quality and compliance activities, including review of QC, maintenance, temperature logs, and other required laboratory documentation.
• Ensure readiness and performance in CLIA/CAP-regulated environments while maintaining a strong culture of quality and safety.
• Support implementation, validation, and onboarding of new tests, instruments, and workflows.
• Drive continuous improvement initiatives to enhance efficiency, staff experience, and patient service.
• Provide thoughtful oversight of staffing and scheduling across both sites, ensuring appropriate coverage and operational continuity.

Skills

ASCP MLS/MT certification

Clinical laboratory generalist

Laboratory leadership

Clinical chemistry

Hematology

LIS Beaker experience

Workflow and process improvement

Test validation & implementation

Education

Bachelor’s degree in Medical Laboratory Science or related field

Tools

Beaker LIS

Job description

Mass General Brigham is seeking an experienced Clinical Laboratory Manager to lead two ambulatory laboratory sites in Weymouth and South Weymouth. You will oversee a team of about 11 staff, ensuring high-quality diagnostic services and efficient operations in a fast-paced outpatient setting.

You will partner with system leadership to standardize processes, improve turnaround times, and maintain a strong quality and safety culture across CLIA/CAP regulations.