Clinical Laboratory Manager, Ambulatory Pathology

Brigham & Women's Physicians Organization; Weymouth (MA); On-site; USD 104,000 - 120,000; Full time

Job summary

Brigham & Women’s Physicians Organization, Weymouth, MA, is seeking an experienced Clinical Laboratory Manager to lead two ambulatory laboratory sites. This leadership role oversees ~11 staff across full-time, part-time, and per-diem roles and partners with system-level lab leadership to standardize processes and improve service delivery.

You will drive staffing, scheduling, and operational continuity while ensuring quality, safety, and adherence to CLIA/CAP standards in a fast-paced outpatient

Qualifications

• Bachelor's degree in Medical Laboratory Science or related field is required.
• ASCP MLS/MT certification is required.
• Minimum 5 years of clinical laboratory generalist experience.
• Minimum 3 years of leadership or supervisory experience in a CLIA-regulated laboratory.
• Strong background in clinical chemistry and hematology.
• Demonstrated success leading teams in a hospital or clinical laboratory environment.
• Working knowledge of Laboratory Information Systems (LIS); Beaker experience strongly preferred.

Responsibilities

• Lead and support two ambulatory laboratory sites, ensuring smooth, efficient daily operations and strong team performance.
• Build, coach, and develop a high-performing laboratory team through clear expectations, accountability, and supportive leadership.
• Serve as the primary operational leader and escalation point for staffing, workflow, and service delivery needs.
• Partner with system laboratory leadership and clinical teams to align priorities, standardize processes, and improve service access and turnaround times.
• Oversee quality and compliance activities, including review of QC, maintenance, temperature logs, and other required laboratory documentation.
• Ensure readiness and performance in CLIA/CAP-regulated environments while maintaining a strong culture of quality and safety.
• Support implementation, validation, and onboarding of new tests, instruments, and workflows.
• Drive continuous improvement initiatives to enhance efficiency, staff experience, and patient service.
• Provide thoughtful oversight of staffing and scheduling across both sites, ensuring appropriate coverage and operational continuity.

Skills

Leadership presence

People management

Education

Bachelor's degree in Medical Laboratory Science or related field

Tools

Beaker LIS

Job description

Site: Brigham and Women's Physicians Organization, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

We are seeking an experienced and collaborative Clinical Laboratory Manager to lead operations across two high-volume ambulatory laboratory sites in Weymouth. This is a high-impact leadership opportunity for a motivated lab professional who thrives in a fast-paced outpatient environment and is passionate about driving operational excellence, team development, and high-quality diagnostic services that directly support patient care.

Schedule & Environment

• Core leadership schedule: Monday-Friday, 9:00 AM - 5:30 PM
• Laboratory hours:
  • Weekdays: 7:00 AM - 6:30 PM
  • Weekends: 9:00 AM - 2:30 PM
• Occasional operational support may be needed outside standard hours, including weekends, depending on site needs
• Leadership presence is required across both locations:
  • 541 Main Street, Weymouth
  • 101 Columbian Street, South Weymouth

This role offers meaningful visibility across ambulatory diagnostics operations, with the opportunity to influence how services are delivered across multiple care sites.

About the Opportunity

In this role, you will provide day-to-day and strategic leadership for two outpatient laboratory locations, guiding a dedicated team of approximately 11 staff members across full-time, part-time, and per-diem roles.

You will serve as the operational leader for both sites-empowering your teams, optimizing workflows, and ensuring seamless, high-quality lab services that support clinicians and patients across the ambulatory care continuum.

This is an ideal opportunity for a hands-on leader who enjoys building structure, coaching teams, and driving consistency across multiple sites while partnering closely with system-level laboratory leadership and specialty services, including the cancer center laboratory.

What You'll Do

• Lead and support two ambulatory laboratory sites, ensuring smooth, efficient daily operations and strong team performance
• Build, coach, and develop a high-performing laboratory team through clear expectations, accountability, and supportive leadership
• Serve as the primary operational leader and escalation point for staffing, workflow, and service delivery needs
• Partner with system laboratory leadership and clinical teams to align priorities, standardize processes, and improve service access and turnaround times
• Oversee quality and compliance activities, including review of QC, maintenance, temperature logs, and other required laboratory documentation
• Ensure readiness and performance in CLIA/CAP-regulated environments while maintaining a strong culture of quality and safety
• Support implementation, validation, and onboarding of new tests, instruments, and workflows
• Drive continuous improvement initiatives to enhance efficiency, staff experience, and patient service
• Provide thoughtful oversight of staffing and scheduling across both sites, ensuring appropriate coverage and operational continuity

Qualifications

• Bachelor's degree in Medical Laboratory Science or related field required
• ASCP certification (MLS/MT) required
• Minimum 5 years of clinical laboratory generalist experience
• Minimum 3 years of leadership or supervisory experience in a CLIA-regulated laboratory
• Strong background in clinical chemistry and hematology
• Demonstrated success leading teams in a hospital or clinical laboratory environment
• Working knowledge of Laboratory Information Systems (LIS)
  • Beaker experience strongly preferred
  • Experience with workflow or operational system use preferred
• Experience with test validation, implementation, and process improvement
• Strong leadership presence with the ability to influence, coach, and build trust across teams

Additional Job Details (if applicable)

This is a meaningful opportunity to step into a visible leadership role within ambulatory diagnostics, where your decisions directly impact operational performance, staff experience, and patient access to timely diagnostic care. You will have the autonomy to shape workflows, strengthen team culture, and partner across a broader system of care.

Remote Type

Onsite

Work Location

541 Main Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$103,896.00 - $119,849.60/Annual

Grade

8At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement

2415 Harbor Medical Associates, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.