Two-Location Funeral Home Manager: Impact Leader

nsmg; New York (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

NorthStar Memorial Group seeks an experienced Funeral Home Manager to oversee operations at two premier South Florida locations, Beth Israel Memorial Chapel in Boynton Beach and nearby chapel. You’ll lead a high-performing team, guide families during meaningful moments, and shape the success of two respected funeral homes.

You will empower leaders, develop staff, strengthen community relationships, and ensure service excellence while maintaining compliance with policies.

Qualifications

• Current Funeral Director License in Florida or ability to obtain reciprocity.
• 5+ years of funeral service experience.
• 2+ years of leadership or management experience, preferably in the funeral profession.
• Proven ability to lead teams, drive results, and manage operational performance.
• Exceptional communication, interpersonal, and relationship-building skills.
• Strong business acumen with a focus on service excellence and community engagement.
• A passion for helping families and developing people.

Responsibilities

• Lead and oversee all aspects of funeral home operations
• Build, coach, and inspire a service-focused team committed to excellence
• Drive business performance by achieving case volume, revenue, and profitability goals
• Recruit, develop, and retain top talent while fostering a positive, accountable culture
• Cultivate relationships within the community through outreach, networking, and educational events
• Represent Beth Israel Memorial Chapel at community, religious, and professional functions
• Plan and support memorial events, holiday remembrance programs, and other family-centered initiatives
• Ensure exceptional service experiences that consistently exceed family expectations
• Maintain compliance with all state, federal, and company policies and standards

Skills

Leadership

Communication

Relationship-building

Community engagement

Business acumen

Team development

Compassionate care

Education

Funeral Director License (Florida)

Job description

NorthStar Memorial Group seeks an experienced Funeral Home Manager to oversee operations at two premier South Florida locations, Beth Israel Memorial Chapel in Boynton Beach and nearby chapel. You’ll lead a high-performing team, guide families during meaningful moments, and shape the success of two respected funeral homes.

You will empower leaders, develop staff, strengthen community relationships, and ensure service excellence while maintaining compliance with policies.