Turndown Attendant (PM)

Fairmont; Pittsburgh (Allegheny County); On-site; USD 2,066,400 - 2,617,440; Full time

Benefits offered by this job

Competitive salary

Employee rates at Accor properties

Learning programs

Growth opportunities

CSR activities

Job summary

Fairmont Pittsburgh is seeking a dedicated housekeeping professional to maintain guest rooms and public areas to the highest standards. You will balance multiple priorities, prepare rooms, manage supplies, and ensure cleanliness in a luxury hotel environment.

The role requires friendly, professional service, flexibility with weekend/evening shifts, and adherence to sanitation guidelines. You will support teams and respond to VIP guest needs, providing a comfortable and inviting stay for all

Qualifications

• Previous experience is an asset.
• High school diploma and/or experience in a hotel or related field preferred.
• Able to balance a variety of conflicting priorities while providing guest service.
• Weekend and open availability, often afternoon/evening shifts.

Responsibilities

• Carry out various functions within the housekeeping department.
• Consistently offer professional, engaging and friendly service.
• Check nightly assignments.
• Assist with services for VIP guests.
• Gather all cleaning supplies and return daily.
• Complete all pre-cleaning setup duties; including guest and cleaning supplies, linen and housekeeping cart prep.
• Follow prescribed use of cleaning chemicals.
• Report all lost and found items.
• Refresh guest rooms by creating an inviting return for our guests.
• Replenish ice buckets and glass water bottles.
• Make up of rollaway beds.
• Laundry duties.
• Follow all sanitation guidelines.
• Report Engineering issues, requests or repairs to appropriate department.
• Other duties as assigned.

Skills

Guest service

Communication

Multitasking

Weekend availability

Education

High school diploma

Job description

Fairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh’s business, cultural and retail hub. Fairmont Pittsburgh offers superb and distinctive guest services and accommodations in a luxury setting.

Job Description

• Carry out various functions within the housekeepingdepartment
• Consistently offers professional, engaging and friendly service
• Check nightly assignments
• Assist with services for VIP guests
• Gather all cleaning supplies and return daily
• Complete all pre-cleaning set up duties; including but not limited to, guest and cleaning supplies, linen and housekeeping cart prep
• Follow prescribed use of cleaning chemicals
• Report all lost and found items
• Refresh guest rooms by creating an inviting return for our guest
• Replenish ice buckets and glass water bottles
• Make up of rollaway beds
• Laundry duties
• Follow all sanitation guidelines
• Report Engineering issues, requests or repairs to appropriate department
• Other duties as assigned

Qualifications

Qualifications:

• Previous experience is an asset
• High school diploma and/or experience in a hotel or related field preferred
• Able to balance a variety of conflicting priorities while providing guest service
• Weekend and open availability, often afternoon/evening shifts

Physical Aspects of Position (include but are not limited to):

Exerting up to 50 pounds of force occasionally, and /or up to 25 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.

Additional Information

What is in it for you:

• Competitive salary and flexible benefit plans
• Employee rates at Accor properties in NCA region
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH

Our Commitment to Diversity & Inclusion

Fairmont Pittsburgh is an equal opportunity employer. We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visithttps://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo!#BELIMITLESS

All your information will be kept confidential according to EEO guidelines.

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