Turndown Attendant

Saint Vincent; New Orleans (LA); On-site; USD 17,000 - 22,000; Full time

Job summary

Hotel Saint Vincent in New Orleans, LA is seeking a Turndown Attendant to prepare guest rooms for evening service and create a welcoming, comfortable environment for guests returning to their rooms.

The role emphasizes attention to detail, consistency, and anticipation of guest needs while upholding Hotel Saint Vincent service standards. Ideal candidates have 1+ year of housekeeping or hospitality experience and a service-oriented demeanor.

Qualifications

• 1+ year of housekeeping or hospitality experience preferred.
• Strong attention to detail and consistency in execution.
• Ability to work independently and manage time effectively.
• Professional, courteous, and service-oriented demeanor.
• Maintain clean and organized work environment.

Responsibilities

• Perform turndown service in assigned guest rooms during evening hours.
• Make beds and refresh linens to create a welcoming environment.
• Replace used towels with fresh ones.
• Replenish water and in-room amenities.
• Add amenity treats in accordance with hotel standards.
• Place robes and slippers neatly in guest rooms.
• Remove trash from guest rooms.
• Refresh and clean surfaces in all guest room areas.
• Lightly clean bathrooms as needed during service.
• Remove used in-room dining items promptly.
• Fulfill guest requests in a timely and professional manner.
• Deliver and place guest-requested items in rooms.
• Maintain discretion and respect guest privacy at all times.
• Assist with maintaining the cleanliness of public areas when needed.
• Support housekeeping team operations and coverage as required.

Skills

Attention to detail

Customer service orientation

Time management

Job description

# Turndown AttendantHot Job## DescriptionTurndown Attendant Hotel Saint Vincent | New Orleans, LAAt Hotel Saint Vincent, we have a dedicated and enthusiastic team that takes pride in both our people and the experiences we create. We consider ourselves leaders in authentic hospitality and strive to create unforgettable moments by blending food, service, and design seamlessly.Our core values are: Good Neighbors, Generous, Authentic, Kind & Honest, Fun-Loving, Inclusive, and Service-DrivenPosition Summary The Turndown Attendant is responsible for preparing guest rooms for evening service, ensuring a clean, comfortable, and thoughtful environment for guests returning to their rooms. This role focuses on attention to detail, consistency, and anticipating guest needs while upholding Hotel Saint Vincent service standards.Essential Job FunctionsGuest Room Preparation & Service* Perform turndown service in assigned guest rooms during evening hours* Make beds and refresh linens to create a welcoming environment* Replace used towels with fresh ones* Replenish water and in-room amenities* Add amenity treats in accordance with hotel standards* Place robes and slippers neatly in guest roomsCleaning & Upkeep* Remove trash from guest rooms* Refresh and clean surfaces in all guest room areas* Lightly clean bathrooms as needed during service* Remove used in-room dining items promptlyGuest Experience & Support* Fulfill guest requests in a timely and professional manner* Deliver and place guest-requested items in rooms* Maintain discretion and respect guest privacy at all timesPublic Area & Team Support* Assist with maintaining the cleanliness of public areas when needed* Support housekeeping team operations and coverage as required## QualificationsPreferred Qualifications* ### 1+ year of housekeeping or hospitality experience preferred* ### Strong attention to detail and consistency in execution* ### Ability to work independently and manage time effectively* ### Professional, courteous, and service-oriented demeanor* ### Ability to maintain a clean and organized work environment