Evening Turndown Service Specialist

Saint Vincent; New Orleans (LA); On-site; USD 17,000 - 22,000; Full time

Job summary

Hotel Saint Vincent in New Orleans, LA is seeking a Turndown Attendant to prepare guest rooms for evening service and create a welcoming, comfortable environment for guests returning to their rooms.

The role emphasizes attention to detail, consistency, and anticipation of guest needs while upholding Hotel Saint Vincent service standards. Ideal candidates have 1+ year of housekeeping or hospitality experience and a service-oriented demeanor.

Qualifications

• 1+ year of housekeeping or hospitality experience preferred.
• Strong attention to detail and consistency in execution.
• Ability to work independently and manage time effectively.
• Professional, courteous, and service-oriented demeanor.
• Maintain clean and organized work environment.

Responsibilities

• Perform turndown service in assigned guest rooms during evening hours.
• Make beds and refresh linens to create a welcoming environment.
• Replace used towels with fresh ones.
• Replenish water and in-room amenities.
• Add amenity treats in accordance with hotel standards.
• Place robes and slippers neatly in guest rooms.
• Remove trash from guest rooms.
• Refresh and clean surfaces in all guest room areas.
• Lightly clean bathrooms as needed during service.
• Remove used in-room dining items promptly.
• Fulfill guest requests in a timely and professional manner.
• Deliver and place guest-requested items in rooms.
• Maintain discretion and respect guest privacy at all times.
• Assist with maintaining the cleanliness of public areas when needed.
• Support housekeeping team operations and coverage as required.

Skills

Attention to detail

Customer service orientation

Time management

Job description

Hotel Saint Vincent in New Orleans, LA is seeking a Turndown Attendant to prepare guest rooms for evening service and create a welcoming, comfortable environment for guests returning to their rooms.

The role emphasizes attention to detail, consistency, and anticipation of guest needs while upholding Hotel Saint Vincent service standards. Ideal candidates have 1+ year of housekeeping or hospitality experience and a service-oriented demeanor.