Turndown Attendant

Plaza Hotel Pioneer Park; El Paso (TX); On-site; USD 30,000 - 35,000; Full time

Job summary

A leading hotel in El Paso is seeking a Turndown Attendant to join their team. The role involves cleaning guest rooms to ensure they meet established standards, while also providing excellent customer service. Ideal candidates should have previous housekeeping experience or equivalent training, and the ability to communicate in English. The position is full-time and may require working holidays and weekends. Join this team and embrace a career path in hospitality.

Qualifications

• Previous housekeeping experience required or equivalent training.
• Understand and communicate in English.

Responsibilities

• Maintain cleanliness of guest rooms according to established standards.
• Greet guests with a warm and friendly greeting.
• Change bed linens and replace towels and other amenities.

Skills

Housekeeping experience

Understanding of cleaning chemicals

Customer service skills

Education

High School diploma

Job description

Join to apply for the Turndown Attendant role at Plaza Hotel Pioneer Park

2 days ago – Be among the first 25 applicants

Opportunity: Turndown Attendant

Clean and maintain guest rooms to ensure rooms meet established standards.

Potential Career Path

Housekeeping Supervisor – Assistant Executive Housekeeper – Executive Housekeeper

Essential Job Functions

• Greet guests upon interaction with a warm and friendly greeting.
• Clean guest rooms according to standards within allotted time frame by sweeping, mopping, scrubbing, or vacuuming.
• Change bed linens and replace towels and other amenities.
• Clean and polish furniture and fixtures; dust furniture, walls or equipment.
• Notify managers concerning the need for repairs in guest rooms.
• Process guest items left in rooms according to lost and found policy.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform house person and lobby attendant duties when short staffed or during peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Position Requirements

• High School diploma preferred.
• Previous housekeeping experience required or equivalent training.
• Understand and communicate in English.

Work Environment and Context

• Work schedule varies and may include working on holidays, and weekends.
• Requires standing for extended periods, walking, pushing and pulling, reaching, bending, squatting, kneeling, lifting up to 20 pounds and use of cleaning chemicals.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Seniority level – Entry level

Employment type – Full-time

Job function – Management and Manufacturing

Industries – Hotels and Motels