Turkish-English Online Support Advisor (Remote)

Concentrix Services (Georgia) LLC; Georgia; Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Work at Home

Training

Medical insurance

Life insurance

Performance bonus

Internet allowance

Meal vouchers

Career development

Holiday pay

Team events

Premium account after 3 months

Job summary

Spotify Online Support Advisor with Turkish and English is a remote, Georgia-based role supporting Premium Spotify users via email, chat, and social media. You will handle inquiries in Turkish (C1) and English (B2) with a focus on customer experience and problem solving.

Join a global team at Concentrix, enjoy fully paid training, competitive salary, internet allowance, meal vouchers, and career development opportunities while working from home with flexible shifts.

Qualifications

• Strong communication skills and customer focus.
• Turkish language skills at C1 level.
• English language level at B2 or higher.
• High school education; experience in CX is a plus.

Responsibilities

• Support Spotify Premium users via email, chat, social media, and Community site.
• Communicate clearly, resolve issues, and ensure a positive user experience.
• Work shifts Monday to Sunday and collaborate with the team.

Skills

Turkish (C1)

English (B2)

Communication skills

Team player

Education

High School

Tools

MS Office

Internet

Email apps

Job description

Spotify Online Support Advisor with Turkish and English is a remote, Georgia-based role supporting Premium Spotify users via email, chat, and social media. You will handle inquiries in Turkish (C1) and English (B2) with a focus on customer experience and problem solving.

Join a global team at Concentrix, enjoy fully paid training, competitive salary, internet allowance, meal vouchers, and career development opportunities while working from home with flexible shifts.