TURF BARTENDER

Zia Park Casino; Hobbs (NM); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Paid time off

Job summary

PENN Entertainment in Hobbs, NM, seeks a bar/ beverage server to mix and serve drinks, handle cash, and sell pari-mutuel tickets. You will provide Red Carpet Service to guests while maintaining safety and compliance with licensing requirements.

The role requires a 21+ age minimum, English proficiency, and the ability to work a fast-paced environment, including weekends and holidays. Training and benefits are part of the package.

Qualifications

• 1) Face-to-face guest service with a friendly attitude.
• 2) Knowledge of spirits, wine, champagne, and cocktails.
• 3) Basic math skills for cash handling and making change.
• 4) Able to read, write and speak English.
• 5) Meet licensing and certification requirements as needed.

Responsibilities

• Greets guests and takes beverage and/or food orders.
• Mixes and serves alcoholic and non-alcoholic beverages accurately.
• Serves drinks and ensures legal drinking age compliance.
• Handles cash, credit transactions, and balance accuracy.
• Fills pari-mutuel tickets and operates related devices.
• Maintains clean and organized bar area and displays.
• Assists with inventory and opening/closing tasks.
• Provides courteous service and adheres to policies and safety standards.

Skills

Customer service

English proficiency

Cash handling

Teamwork

Work unsupervised

Drinks knowledge

Interpersonal skills

Education

High school diploma or GED

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

SUMMARY

Mixes and serves alcoholic and non-alcoholic beverages to guests in a courteous and timely manner. increase the revenue of the company by providing excellent service to customers. Sells and cashes winning pari-mutuel tickets for patrons.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Greets guests in a timely manner and obtains beverage and/or food orders. initiates conversation with guests.
• Mix ingredients such as liquor, soda, water, and fruit juice to prepare beverages.
• Serves alcoholic and non-alcoholic beverages. Ensure legal drinking age when unsure for alcoholic beverages.
• Know drink prices and proper measurement.
• Know information regarding all Food & Beverage Outlets to have ability to inform guests when they ask.
• Operate cash register: accept money from customers and count back appropriate change; process Credit card purchases; count and balance money/Credit card purchases, and comps against receipts in register before and after each shift.
• Sell pari-mutuel tickets to patrons via a hand-held device.
• Cash pari-mutuel tickets for patrons.
• Follow cash handling procedures.
• Order and requisition liquors and supplies.
• Prepare garnishments.
• Arrange bottles and glasses to make attractive display.
• Pre-bus station regularly.
• Assist with inventory and inventory control.
• Complete assigned opening and closing side work.
• Claim tips received according to laws governing wage reporting.
• Provides Red Carpet Service to every patron and employee.
• Must work well under pressure, and meet multiple and sometimes competing deadlines.
• Adhere to all corporate and local policies, procedures, and operating guidelines.
• Perform duties in a safe manner; report any potential safety hazards to management staff.
• May be required to answer questions when a manager is not available.
• Must at all times demonstrate ethical and cooperative behavior with guests, co-workers and leadership.
• Performs other duties as may be assigned by department and/or company management.

SUPERViSORY RESPONSiBiLiTiES

This position has no supervisory responsibilities.

Qualifications

• Must be a minimum of 21 years of age.
• High school diploma or G.E.D preferred.
• 2 to 3 years relevant experience or equivalent combination of education and experience required.
• Must qualify for licensing with the New Mexico Racing Commission.
• Must qualify for certification through NMAST.
• Ability to read, write and speak English required.
• Strong customer service and interpersonal skills are required.
• Ability to work as part of a team and to promote cooperative approach between departments.
• Ability to work unsupervised.
• Strong knowledge of spirits, wine, champagne, mixed cocktails.
• Basic math skill is required, ability to handle cash and accurately make change.
• Maintain a professional, neat and well-groomed appearance adhering to company standards and work varied shifts, which will include weekends and holidays.

PHYSiCAL DEMANDS

• Frequent brisk walking, climbing stairs, bending, lifting, stretching, reaching, kneeling, squatting, and standing for long periods of time.
• Walking and/or standing 90% of the time.
• Lifting up to 50 pounds to stack, store or move materials, supplies and equipment.

WORK ENViRONMENT

• While performing the duties of this job, the employee mostly works inside the building. The employee is regularly exposed to airborne particles, toxic fumes and/or chemicals.
• The noise level in the work environment is very loud.
• Exposure to bright lighting.
• Exposure to unrestricted second-hand smoke.

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®. Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us.

Equal Opportunity Employer