TurboTax Local Service Expert — Onsite Tax Pro & Community Builder

Intuit, Inc.; Hayward (CA); On-site; USD 37,000 - 56,000; Full time

Benefits offered by this job

401(k) match

Paid sick leave

Employee stock purchase plan

E&O insurance

Employee assistance program

Product discounts (TurboTax)

Job summary

Intuit, Inc. is hiring TurboTax - Local Service Experts to deliver hands-on tax preparation and expert advice at on-site TurboTax locations across the United States.

You will engage with clients in person, handle complex tax scenarios, and connect customers with broader Intuit services to optimize their financial outcomes. You will build local relationships, participate in community events, and work with marketing tools to grow the TurboTax client base while maintaining a high standard of

Qualifications

• Enrolled Agent, CPA, or Attorney with strong tax preparation experience.
• Active PTIN required by law to file taxes.
• 3+ years of paid experience filing 30+ federal/state 1040 returns per season using professional software.

Responsibilities

• Provide hands-on tax advice and full preparation services for TurboTax clients.
• Grow local client base and drive year‑round engagement in the community.
• Collaborate with tax specialists and other Intuit services for holistic client solutions.
• Deliver end-to-end Intuit experience, guiding clients through complex tax scenarios.
• Onsite presence at a TurboTax location, with potential peak-season scaling.

Skills

Tax prep

Customer service

Bilingual (EN/ES)

Education

EA / CPA / Attorney

Job description

Intuit, Inc. is hiring TurboTax - Local Service Experts to deliver hands-on tax preparation and expert advice at on-site TurboTax locations across the United States.

You will engage with clients in person, handle complex tax scenarios, and connect customers with broader Intuit services to optimize their financial outcomes. You will build local relationships, participate in community events, and work with marketing tools to grow the TurboTax client base while maintaining a high standard of