Tubing Park Operator

Boyne Resorts; Snoqualmie Pass (WA); On-site; USD 30,000 - 32,000; Part time

Benefits offered by this job

401(k) matching program

Sick time accrual

Ally Health benefit

Job summary

The Summit at Snoqualmie, Seattle’s home mountain, is seeking a Tubing Park Operator to assist with safe and efficient Magic Carpet operation, load/unload, and guest flow. You may rotate between Operator and Hill Attendant roles, reporting to the Tubing Park Manager and Hill Leads.

The job requires attentiveness, clear communication of equipment concerns, and focus on guest safety. Wage from $21.50 to $23.55 per hour; non-benefited role.

Qualifications

• Must be at least 18 years of age.

Responsibilities

• Assist with lift start-up procedures and monitor equipment condition.
• Ensure guests are loaded safely and understand procedures; manage crowd flow and check tickets.
• Maintain lift logs daily and report issues to Hill Lead or Lift Maintenance.
• Provide friendly guest service and guidance to ensure a positive summit experience.

Skills

Customer service

Job description

Overview

The Tubing Park Operator supports safe and efficient Magic Carpet operation, including startup checks, loading and unloading, guest flow, operating logs, and equipment monitoring. Reporting to the Tubing Park Manager and taking day-to-day direction from the designated Top or Bottom Hill Lead, Operators may rotate between Operator and Hill Attendant positions as assigned. Success means operating the lift attentively, communicating equipment concerns promptly, and helping guests move safely through the lift area.

Come work and play at Seattle’s home mountain, The Summit at Snoqualmie. Located an hour from Seattle, at the junction where the Pacific Crest Trail crosses Interstate 90. With summer activities ramping up with spectacular Mountain Biking trails and Scenic Lift Rides, there is a lot to do all year long.

Responsibilities

Long Term Thinking

• Pick up dropped clothing, or other belongings for guests and return them to the owner or take to lost and found.
• Completion of daily lift logs per session or operator change.

Excellence in Execution

• Assist with lift and Hill setup as directed by the assigned Hill Lead.
• Carry out lift start-up procedures, including checking of drive and return terminal machinery, stops, speed controls, indicator lights, switches, brakes, etc.
• Ensure guests get themselves and their gear on the lift safely by assisting in loading onto the moving surface and explaining procedures to inexperienced passengers. Maintain an orderly crowd flow in the lift and lane lines. Ensure all guests have and are wearing the proper ticket.
• Aid guests getting off the lift by watching guests exit the lift and give assistance to those who need it.
• Monitor lift operation continually and notify the assigned Hill Lead, Hill Supervisor, or Lift Maintenance of problems or unsafe conditions.
• Monitor tubing lanes and help guests adhere to the safety rules and maintain crowd control.
• Snow removal with various hand tools, especially around the lift.
• Perform assigned tasks not necessarily related to this specific job, but essential to the successful operation of the resort.

Attitude is Everything

• Greet or acknowledge all guests throughout the session as they enter or exit the lift.
• Provide superior service to guests (internal and external) by following resort etiquette guidelines while interacting with guests.

Develop Great People

• Be knowledgeable of resort services in order to be able to respond to guest inquiries.
• Follow direction from the designated Top or Bottom Hill Lead.
• Rotate between Operator and Hill Attendant positions as assigned.
• Communicate operational or equipment concerns to the assigned Hill Lead.

Serve First

• Respond to all guests and employees in a courteous, efficient manner.

Qualifications

Required

• Must be at least 18 years of age.

Preferred

• Customer service experience.
• Fluency in a language other than English.

Join our team and enjoy The Summit Experience!

Wage and Benefit Info:

The wage range for this positions is: from $21.50-$23.55/hr

This is a non-benefited role.

• All individuals may contribute to the 401(k). An employee must work 1,000 hours in a calendar year to qualify for the discretionary match (there is a 2-year vesting cliff).
• All individuals accrue sick time at 1 hour per 40 hours worked to a maximum of 64 hours per year.
• All Team Members may participate in our Ally Heath benefit. It gives fast and easy access to Telemedicine and Mental Health appointments. It covers all family members and there are no copays or deductibles. It is a $4 deduction each week.

It is the policy of Boyne Resorts to recruit, hire and promote in all job classifications and shall not discriminate with regard to race, color, national origin, religion, ancestry, sex, age, sexual orientation, gender identity, disability, veteran status, or any other non-merit factor. Boyne Resorts is committed to valuing individual diversity in the workplace by reaching beyond stereotypical views and using the strengths and different perspectives and unique backgrounds that each person offers. Even more importantly, Boyne Resorts embraces and derives value from the diverse views that each individual brings.