Tubing Park Hill Attendant

Boyne Resorts; Snoqualmie (WA); Hybrid; USD 30,000 - 32,000; Full time

Benefits offered by this job

Ally Health

401(k) discretionary match

Sick time accrual

Job summary

The Summit at Snoqualmie, Home to Seattle’s Mountain Experience, seeks a Tubing Park Hill Attendant. You will assist with guest flow, tube movement, setup and breakdown, ensuring safe and efficient operations across hill areas.

You rotate between hill positions under direction from the Hill Lead to maintain smooth guest service. Requirements include excellent communication and customer service skills, and being at least 16 years old.

Qualifications

• Excellent communication and customer service skills.
• Must be at least 16 years old.
• Preferred: customer service experience.
• Fluency in a language other than English.

Responsibilities

• Assist with guest flow, tube movement, setup and breakdown.
• Maintain hill area with proper signs and barriers.
• Dispatch and organize tubes; monitor safety and tickets.
• Greet guests and answer questions about procedures.
• Assist with snow removal and general hill upkeep.

Skills

Excellent communication

Customer service

Guest assistance

Safety awareness

Job description

Overview

The Tubing Park Hill Attendant supports safe and efficient outdoor operations by assisting with guest flow, lane operations, tube movement, setup, breakdown, and general Hill upkeep. Reporting to the Tubing Park Manager and taking day-to-day direction from the designated Top or Bottom Hill Lead, Attendants rotate between Hill positions and areas as assigned. Success means following direction, maintaining safe operating areas, and helping guests move through the Tubing Park efficiently.

Come work and play at Seattle’s home mountain, The Summit at Snoqualmie. Located an hour from Seattle, at the junction where the Pacific Crest Trail crosses Interstate 90. With summer activities ramping up with spectacular Mountain Biking trails and Scenic Lift Rides, there is a lot to do all year long.

Long Term Thinking

• Watch for lost and found items and help guests retrieve lost or dropped belongings.

Excellence in Execution

• Assist with daily setup and breakdown as directed by the assigned Hill Lead.
• Maintain work area by adjusting signs and barriers.
• Dispatch and return tubes; tubes should be stacked and organized neatly.
• Collect garbage and debris in work areas.
• Monitor guests for safety and appropriate tickets.
• Snow removal with various hand tools.

Attitude is Everything

• Greet or acknowledge guests in your area in a friendly manner.
• Answer guest questions and provide information on procedures or policies.

Develop Great People

• Follow direction from the designated Top or Bottom Hill Lead.
• Rotate between Hill positions and areas as assigned.
• Communicate operational needs or concerns to the assigned Hill Lead.

Serve First

• Assist customers by providing information and resolving their complaints.

Join our team and enjoy The Summit Experience!

Qualifications

Required

• Excellent communication and customer service skills.
• Must be at least 16 years of age.

Preferred

• Customer service experience.
• Fluency in a language other than English.

Wage and Benefit Info:

The wage range for this positions is: from $21.50-$23.55/hr

This is a non-benefited role.

All individuals may contribute to the 401(k). An employee must work 1,000 hours in a calendar year to qualify for the discretionary match (there is a 2-year vesting cliff).

All individuals accrue sick time at 1 hour per 40 hours worked to a maximum of 64 hours per year.

All Team Members may participate in our Ally Heath benefit. It gives fast and easy access to Telemedicine and Mental Health appointments. It covers all family members and there are no copays or deductibles. It is a $4 deduction each week.

It is the policy of Boyne Resorts to recruit, hire and promote in all job classifications and shall not discriminate with regard to race, color, national origin, religion, ancestry, sex, age, sexual orientation, gender identity, disability, veteran status, or any other non-merit factor. Boyne Resorts is committed to valuing individual diversity in the workplace by reaching beyond stereotypical views and using the strengths and different perspectives and unique backgrounds that each person offers. Even more importantly, Boyne Resorts embraces and derives value from the diverse views that each individual brings.