Tubing Park Hill Supervisor

Boyne Resorts; Snoqualmie Pass (WA); On-site; USD 35,000 - 39,000; Full time

Benefits offered by this job

Ally Health

401(k) plan

Sick time

Job summary

The Summit at Snoqualmie is seeking a Tubing Park Hill Supervisor to oversee daily operations, staffing, and guest safety. You will train and support Hill Leads and Operators, coordinate daily staffing, and ensure readiness for each session in a fast-paced outdoor environment.

Ideal candidates bring 2+ years of supervision, excellent communication, and a proactive safety mindset. This is a non-benefited, hourly role at the Snoqualmie tubing park.

Qualifications

• Excellent written and spoken communication.
• Proficient with Microsoft Office.
• Fluent written and spoken English.
• Problem-solving attitude.
• Basic knowledge of food handling procedures.
• High school diploma or equivalent.
• Minimum 2 years' supervisory experience.

Responsibilities

• Oversee daily outdoor Tubing Park operations and staffing.
• Ensure safety for staff and guests; manage emergency procedures.
• Train, coach and support Hill Leads, Attendants, and Operators.
• Coordinate daily staffing with Hill Leads; assist with pre-season setup.
• Provide operational direction to Top/Bottom Hill Leads.
• Complete daily closing procedures and report incidents.
• Operate park equipment and assist with snow removal.
• Address escalated guest concerns and promote guest relations.

Skills

Communication

Microsoft Office

English proficiency

Problem solving

Food handling

Education

High school diploma or equivalent

Job description

Overview

The Tubing Park Hill Supervisor oversees daily outdoor Tubing Park operations, including operational readiness, staffing, safety, guest flow, and team leadership. Reporting to the Tubing Park Manager, this role provides direction and support to the Top and Bottom Hill Leads and helps ensure the outdoor operation is staffed and ready for each session. The Hill Supervisor also supports training, administrative responsibilities, emergency response, and escalated guest concerns. Success means maintaining a safe, organized operation while developing staff and responding effectively as conditions change.

Come work and play at Seattle’s home mountain, The Summit at Snoqualmie. Located an hour from Seattle, at the junction where the Pacific Crest Trail crosses Interstate 90. With summer activities ramping up with spectacular Mountain Biking trails and Scenic Lift Rides, there is a lot to do all year long.

Responsibilities

Long Term Thinking

• Assists with pre-season tubing operations set up.
• Contributes to the development of training programs and the planning and conducting of crew meetings.

Excellence in Execution

• Observes park in regard to safety of staff and guests; moves and adjusts safety devices and barriers accordingly.
• Oversee daily outdoor operations and ensure the Tubing Park is staffed and ready for opening each day.
• Provide direction and operational support to the Top and Bottom Hill Leads.
• Monitor Hill staffing, guest flow, and operational needs throughout the day.
• Ensure daily closing procedures are completed.
• Correct handling of emergency situations.
• Operate equipment necessary for the job: lifts, hand tools, snow grooming tools and tubes.
• Snow removal with various hand tools.
• Perform assigned tasks not necessarily related to this specific job, but essential to the successful operation of the resort.
• Other duties as assigned.

Attitude is Everything

• Promote good guest relations and assist with resolving escalated guest concerns.

Develop Great People

• Train, coach, and support Hill Leads, Attendants, and Operators.
• Assists the Tubing Manager with various administrative duties.
• Coordinate daily staffing assignments with the Top and Bottom Hill Leads.
• Provide leadership coverage and support when operational needs change.

Qualifications

Required

• Excellent written and spoken communication skills.
• Knowledge of Microsoft Office.
• Fluent proficiency in written and spoken English.
• A problem-resolving and positive attitude.
• Basic knowledge of food handling procedures.
• High school diploma or equivalent.
• A minimum of 2 years' prior supervisory experience.

Preferred

• Prior supervisory experience in the resort industry.
• Outgoing, guest-focused personality.

Join our team and enjoy The Summit Experience!

Wage and Benefit Info:

The wage range for this positions is: from $25.50 to $28.65/hr

This is a non-benefited role.

All individuals may contribute to the 401(k). An employee must work 1,000 hours in a calendar year to qualify for the discretionary match (there is a 2-year vesting cliff).

All individuals accrue sick time at 1 hour per 40 hours worked to a maximum of 64 hours per year.

All Team Members may participate in our Ally Heath benefit. It gives fast and easy access to Telemedicine and Mental Health appointments. It covers all family members and there are no copays or deductibles. It is a $4 deduction each week.

It is the policy of Boyne Resorts to recruit, hire and promote in all job classifications and shall not discriminate with regard to race, color, national origin, religion, ancestry, sex, age, sexual orientation, gender identity, disability, veteran status, or any other non-merit factor. Boyne Resorts is committed to valuing individual diversity in the workplace by reaching beyond stereotypical views and using the strengths and different perspectives and unique backgrounds that each person offers. Even more importantly, Boyne Resorts embraces and derives value from the diverse views that each individual brings.