Tubing Park Hill Supervisor

Boyne Resorts; Snoqualmie (WA); Hybride; USD 34 000 - 39 000; Plein temps

Avantages offerts par ce poste

401(k) with discretionary match

Ally Health telemedicine & mental健康

Sick time accrual

Résumé du poste

The Summit at Snoqualmie is seeking a Tubing Park Hill Supervisor to oversee daily outdoor Tubing Park operations, staffing, safety, guest flow, and team leadership. You will report to the Tubing Park Manager and guide the Top and Bottom Hill Leads, ensuring readiness for each session and smooth operation in all weather.

Responsibilities include training, emergency response, admin duties, and handling escalated guest concerns while promoting excellent guest relations and a safe, fun experience

Qualifications

• Excellent written and spoken communication skills.
• Knowledge of Microsoft Office.
• Fluent proficiency in written and spoken English.
• A problem-resolving and positive attitude.
• Basic knowledge of food handling procedures.
• High school diploma or equivalent.
• A minimum of 2 years' prior supervisory experience.

Responsabilités

• Oversee daily outdoor Tubing Park operations and staffing.
• Ensure safety for staff and guests; manage safety devices and barriers.
• Coordinate with Tubing Manager and provide direction to Hill Leads.
• Monitor staffing, guest flow, and daily operational needs.
• Ensure daily closing procedures are completed.
• Handle emergency situations effectively.
• Operate equipment necessary for the job (lifts, tools, tubes).
• Perform assigned tasks to support resort operations.
• Assist with pre-season tubing operations setup and crew meetings.
• Train, coach, and support Hill Leads, Attendants, and Operators.

Connaissances

Communication

Microsoft Office

English fluency

Problem solving

Food handling

High school diploma

Supervisory experience

Formation

High school diploma or equivalent

Description du poste

Overview

The Tubing Park Hill Supervisor oversees daily outdoor Tubing Park operations, including operational readiness, staffing, safety, guest flow, and team leadership. Reporting to the Tubing Park Manager, this role provides direction and support to the Top and Bottom Hill Leads and helps ensure the outdoor operation is staffed and ready for each session. The Hill Supervisor also supports training, administrative responsibilities, emergency response, and escalated guest concerns. Success means maintaining a safe, organized operation while developing staff and responding effectively as conditions change.

Come work and play at Seattle’s home mountain, The Summit at Snoqualmie. Located an hour from Seattle, at the junction where the Pacific Crest Trail crosses Interstate 90. With summer activities ramping up with spectacular Mountain Biking trails and Scenic Lift Rides, there is a lot to do all year long.

Responsibilities

Long Term Thinking

• Assists with pre-season tubing operations set up.
• Contributes to the development of training programs and the planning and conducting of crew meetings.

Excellence in Execution

• Observes park in regard to safety of staff and guests; moves and adjusts safety devices and barriers accordingly.
• Oversee daily outdoor operations and ensure the Tubing Park is staffed and ready for opening each day.
• Provide direction and operational support to the Top and Bottom Hill Leads.
• Monitor Hill staffing, guest flow, and operational needs throughout the day.
• Ensure daily closing procedures are completed.
• Correct handling of emergency situations.
• Operate equipment necessary for the job: lifts, hand tools, snow grooming tools and tubes.
• Snow removal with various hand tools.
• Perform assigned tasks not necessarily related to this specific job, but essential to the successful operation of the resort.
• Other duties as assigned.

Attitude is Everything

• Promote good guest relations and assist with resolving escalated guest concerns.

Develop Great People

• Train, coach, and support Hill Leads, Attendants, and Operators.
• Assists the Tubing Manager with various administrative duties.
• Coordinate daily staffing assignments with the Top and Bottom Hill Leads.
• Provide leadership coverage and support when operational needs change.

Qualifications

Required

• Excellent written and spoken communication skills.
• Knowledge of Microsoft Office.
• Fluent proficiency in written and spoken English.
• A problem-resolving and positive attitude.
• Basic knowledge of food handling procedures.
• High school diploma or equivalent.
• A minimum of 2 years' prior supervisory experience.

Preferred

• Prior supervisory experience in the resort industry.
• Outgoing, guest-focused personality.

Join our team and enjoy The Summit Experience!

Wage and Benefit Info:

The wage range for this positions is: from $25.50 to $28.65/hr

This is a non-benefited role.

All individuals may contribute to the 401(k). An employee must work 1,000 hours in a calendar year to qualify for the discretionary match (there is a 2-year vesting cliff).

All individuals accrue sick time at 1 hour per 40 hours worked to a maximum of 64 hours per year.

All Team Members may participate in our Ally Heath benefit. It gives fast and easy access to Telemedicine and Mental Health appointments. It covers all family members and there are no copays or deductibles. It is a $4 deduction each week.

It is the policy of Boyne Resorts to recruit, hire and promote in all job classifications and shall not discriminate with regard to race, color, national origin, religion, ancestry, sex, age, sexual orientation, gender identity, disability, veteran status, or any other non‑merit factor. Boyne Resorts is committed to valuing individual diversity in the workplace by reaching beyond stereotypical views and using the strengths and different perspectives and unique backgrounds that each person offers. Even more importantly, Boyne Resorts embraces and derives value from the diverse views that each individual brings.