Job Summary: To help customers have a great experience. Safely help operate your attraction.Essential Job FunctionsPerforms customer service by checking tickets and answering questionsAbides by Tube Hill opening procedures checklistsAbides by Tube Hill closing procedures checklistsFollow radio protocol, properly communicate with fellow staff membersShovel snow as neededWork multiple positions if legally ableKeep constant watch of your area that pertains to your positionEnforce Skibowl’s rules and guidelinesClean area of trash and debrisPerforms other duties as neededSecondary Job FunctionsWorking closely with multiple departmentsHelp in other areas as neededAble to facilitate and satisfy any guest issues that may ariseRequirements:Must be able to work outdoors in all types of mountain conditionsMust be able to deal with high volumes of people in a friendly, courteous mannerAble to read and write EnglishAble to work well with others in a TEAM environmentMust be able to wear required uniformMust be reliableMust be able to work Holidays and WeekendMust be able to stand entire shiftMust be able to lift at least 50lbsCan work with limited supervisionMust be able to reason and react with quick, thoughtful judgments, while remaining calm under pressureMust become knowledgeable in all Activities of the CompanyNOTE: This position description outlines the general responsibilities and expectations of the role and is not all-inclusive. Management may add, remove, or modify duties and responsibilities based on business needs, subject to applicable law.Equal Employment OpportunityMt. Hood Skibowl provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment based on race, color, religion, age, sex (including pregnancy, childbirth, and related medical conditions), national origin, marital status, disability, genetic information, military service, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state, or local law.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Mt. Hood Skibowl prohibits retaliation against anyone for reporting discrimination or harassment in good faith or participating in an investigation.Skibowl’s MissionTo create a memorable winter and summer mountain experience in harmony with our natural environment through a passion for delivering excellence!