TS/SCI ScienceLogic SL1 Engineer – 24/7 Monitoring

D2 Consulting; Springfield (VA); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Health/Dental/Vision

401(k) match

Accrued PTO

STD/LTD/Life Insurance

Referral Bonuses

Professional development reimbursement

Job summary

D2 Technical Services seeks an experienced Systems Engineer to support the SL1 monitoring platform in a high-visibility environment. The role involves upgrades, feature enhancements, and responding to customer customization requests to optimize monitoring capabilities.

Responsibilities include maintaining a healthy 24x7 monitoring ecosystem, performing advanced SL1 engineering, and producing dashboards and reports.

Qualifications

• 5+ years of relevant experience in a similar role.
• Experience installing, configuring, and daily administration of ScienceLogic SL1 (v12.x+).
• 5+ years using ServiceNow ticketing system.
• Experience with user training and documentation writing.
• Must be able to obtain and hold a Public Trust clearance.

Responsibilities

• Maintain and support a 24x7x365 monitoring environment.
• Perform maintenance and advanced engineering for SL1 platform and related scripts.
• Provide admin support for SL1 and create/maintain monitoring rules.
• Implement and maintain OS/app/system mgmt tools and configurations.
• Deliver SL1 dashboards and custom reports; resolve incidents.
• Document processes and procedures for engineering projects.
• Manage access control for systems, apps, and data.
• Communicate with customers to manage expectations and gather feedback.
• Collaborate with project managers and peers to solve technical problems.
• Coordinate with Business Technology counterparts to meet stakeholder needs.
• Provide training and guidance to less experienced engineers.

Skills

Strong written and verbal沟通 skills

Education

BA/BS or equivalent experience

Tools

Python scripting

ScienceLogic SL1

ServiceNow

PowerFlow

CMDB

End to End Monitoring

Job description

D2 Technical Services seeks an experienced Systems Engineer to support the SL1 monitoring platform in a high-visibility environment. The role involves upgrades, feature enhancements, and responding to customer customization requests to optimize monitoring capabilities.

Responsibilities include maintaining a healthy 24x7 monitoring ecosystem, performing advanced SL1 engineering, and producing dashboards and reports.