Enterprise Monitoring Systems Administrator
CI Infrastructure Services (CIS) is looking for an experienced Enterprise Monitoring Systems Administrator to support mission‑critical operations across global networks.
Key Responsibilities
- Administer, maintain, and optimize enterprise monitoring systems, including log aggregation, event management, telemetry collection, and performance dashboards
- Monitor health, availability, and utilization of monitoring platforms and data pipelines, proactively identifying opportunities to enhance accuracy, resilience, and efficiency
- Implement secure configuration baselines, system hardening standards, and STIG‑aligned controls across monitoring servers, agents, collectors, and integration components
- Execute timely patching and security updates for monitoring platforms, integrated tools, and host systems using automated deployment and compliance technologies
- Review weekly compliance and vulnerability scan results, identify noncompliant assets, determine root causes, and coordinate remediation actions with system owners
- Track and apply approved security directives, task orders, and vulnerability notifications to ensure monitoring systems remain aligned with enterprise cybersecurity requirements
- Configure and maintain alerting policies, performance thresholds, dashboards, and data collection profiles to support infrastructure, network, and application monitoring
- Provide Tier 3 troubleshooting and escalation support for complex monitoring issues including ingestion failures, alert anomalies, agent performance issues, and data latency
- Collaborate with engineering, cybersecurity, networking, and operations teams to onboard new data sources, validate secure monitoring configurations, and support accreditation activities
- Maintain documentation of system configurations, patch schedules, alert logic, dashboards, and procedures to support audit readiness and change control
Qualifications
- Bachelor’s degree in an IT‑related field or 8 years of relevant experience (Senior) / 10 years (Principal)
- DoD 8140 Information Assurance Workforce certification (e.g., Security+ CE)
- Active TS/SCI clearance with favorable polygraph
- Hands‑on experience with enterprise monitoring platforms (SolarWinds, Splunk, Elastic/ELK, Dynatrace, AppDynamics, Nagios, Zabbix, or comparable tools)
- Solid knowledge of Windows and Linux system administration, performance tuning, log management, and secure configuration practices
- Experience in patch management, vulnerability remediation, system hardening, and compliance reporting across enterprise systems
- Strong analytical, documentation, and cross‑team communication skills
- US citizenship required
Experience
4+ years related experience in system administration and enterprise monitoring.
Recruitment Process
Identity verification will be required as part of the hiring process.
Location
USA MD Annapolis Junction. Additional work locations in CO, DC, FL, VA.
Travel
None required.
Work Arrangement
Onsite (no telecommuting).
Benefits
Competitive pay, 401(k) with company match, comprehensive medical, dental, vision, and disability coverage, paid time off, and additional benefits.
EEO Statement
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans.