TS/SCI Poly IT Support Specialist – Mobile & Laptop Expert
General Dynamics IT
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Benefits offered by this job
Job summary
General Dynamics IT is seeking a Customer Service Support Specialist in Tysons, VA, to transform technology into opportunity for government agencies. The role requires a TS/SCI with Polygraph clearance, a Bachelor's in a technical field, and 5+ years of related experience.
The position runs on-site with a 10am–6pm schedule and a focus on secure, effective IT service delivery. The successful candidate will provide mobile device support, manage tickets, image and configure laptops, and communicate
Qualifications
- Bachelor's degree or equivalent in a technical field.
- 5+ years of related experience required.
- Experience providing mobile device support and using enterprise ticketing systems.
Responsibilities
- Transform technology into opportunity as a Customer Service Support Specialist.
- Help ensure today is safe and tomorrow is smarter in enterprise IT environments.
- Join the team to support customers on-site at Tysons, VA.
- Imaging and re-imaging laptops, loading software, and assisting with device lifecycle.
- Communicate complex technical concepts to technical and non-technical audiences while delivering strong customer service.
Skills
Education
Job description
General Dynamics IT is seeking a Customer Service Support Specialist in Tysons, VA, to transform technology into opportunity for government agencies. The role requires a TS/SCI with Polygraph clearance, a Bachelor's in a technical field, and 5+ years of related experience.
The position runs on-site with a 10am–6pm schedule and a focus on secure, effective IT service delivery. The successful candidate will provide mobile device support, manage tickets, image and configure laptops, and communicate
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